SOURCE: model vtech ip 8100-1
I 2 have had the exact same problem twice .
Fortunately I have a lot of wallwarts around, and sure enough,
a 6v one does the job.
Why they don't let people buy replacement units and have them ship back the broken ones for reimbursement is beyond me.
you might need to update the driver or reinstall it
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
hope this helps
don
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