Question about Refrigerators
I have a Samsung Side by Side Refridgerator RS21 FCNS which has stopped cooling the fridge - the temp sticks on about 14deg. Yellow pages engineer came out and quoted a ghastly job and £350.
Called Samsung on 0845 726 7864 and they told me that the defrost heater is a design fault and that warranty on this component has been extended to 5 years. Someone coming tomorrow to fix it (for free).
Posted on Jul 02, 2009
Suspect a bad defrost element and defrost thermostat. but if your handy with a volt meter, check out the defrost heater with the "beeping" option if good,if it doesn't beep, bad defrost element.replace element and defrost thermostat. one step less. second, try to locate the timer, sometimes the timer just gets stuck in cooling cycle and won't defrost. if it's an adaptive defrost board, suspect it faulty. if its an mechanical timer it has a small wheel ,try to turn it if you can't turn it, well there's your problem. your third piece to suspect is the thermostat but I'd change it if the unit never shuts off but i recommend to change the timer first, with defrost thermostat just for safety.
Posted on Apr 21, 2008
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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