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I have a spi 2gb mp3 player and have lost the software disc i cannot find anything online to help me and the tech support for the spi site goes to an unbought site for godaddy.com this is ridiculous. win 7 and win vista won't recognize it says "unrecognized device"

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Try another computer (if available) to see if the player is reconised by that one. If it is reconised, there may be something wrong with your computer (windows should still reconise the device as a mp3 player, but would not be able to open it without the drivers). If you can't try another computer, try a linux live cd (I recomend Ubuntu http://www.ubuntu.com/) the live cd will not modify your computer unless you tell it to. To use the live cd insert it in the cd drive, reboot and in the bios menu select boot from cd. Using the live cd will allow the computer to run linux (another operating system) without installing it, meaning that you won't need to worry about iharming your computer. I reccomend this because if you use the live cd, you will have a different OS looking at the device, like having a fresh set of eyes, and it may be able to open the player (Ubuntu has great driver support).

Posted on Jul 20, 2010

Testimonial: "Hi there, I tried it on both windows 7 OS and on windows vista OS on two different laptops, with both saying the same. :( but thank you, your advice is helpful, so I gave you a good rating. :)"

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