Question about Digital Cameras

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I have a Coolpix 5400. I get a "lens error" msg on the screen when zooming the lens. Also the AF and other light on the viewer flashes when this happens. At this point,the camera becomes inoperable.

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If ginko's suggestion doesn't work out,...

Please, check THIS Nikon advisory regarding your camera. You may qualify for "complimentary" service to repair the cause of the issue you're experiencing.

This is the 1st time I've seen this for a consumer product. You have to submit a request through Nikon in order to receive a replacement manual. It cannot be viewed or downloaded from Nikon online. (I was attempting to find your manual or any documentation w/ references to trouble-shooting the issue you're experiencing.)

HERE is Nikon's FAQs for instruction manuals.

That's OK, though. You can find the manual HERE.
Just enter your camera's model number.

Posted on Apr 21, 2008

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  • B Joan Rapier
    B Joan Rapier Apr 21, 2008

    My apologies to the other experts who posted. ginko's was the only one that I knew of at the time I had my post ready to submit.



    dbaker1928, please, review ea of the solutions offered. You may find that two or more of the solutions lead you to resolving the issue you're experiencing w/ your camera. In that event, it's perfectly OK to assigne FIXYA ratings to each of those solutions. (In other workds, you can assign FIXYA to more than one expert contributor's soltuion.)



    Thank you

    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 21, 2008

    On page 152 of the Instruction Manual:


    LENS ERROR=Lens operation error

    Recommended Action: Turn camer off then on again. If error persists, contact retailer or Nikon representative.

  • B Joan Rapier
    B Joan Rapier Apr 21, 2008

    This may be a case where you can take advantage of the complimentary service offered by Nikon that I mentioned earlier. (referencing their service advisory for the camera)

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You have a damaged lens sometime dust , sand, or dirt can get in the lens gears and when ever you try to zoom it hits the obstruct and causes the error. This is a very common problem. you can try some compressed canned air and blow around the lens and see if that fixes it but if not it will need to be serviced. lens cleanning can cost anywhere from 30.00 and if the lens is damaged and need to be repalaced it can go over 100.00 I charge for a lens 85.00 plus shipping if that is all it is for this type of problem. I hope this helps.Let me know if you need anything else.

Posted on Apr 21, 2008

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It is a pretty major problem for the Coolpix it seems. The internal coupling of the zoom lens is somewhat fragile, and a slight tap at the wrong time can mess up the system. It could have been something as small as a bump while it was being carried in your pocket. The problem is that you'll have to pay for repairs on it since technically it's not a camera error but something that Nikon says happened during usage.

Some owners seem to have been able to solve the problem with a gentle bump to the side of the camera, or some gentle twisting on the lens itself. I don't necessarily recommend that- or, at least I would call Nikon first and see what they have to say about cost of repairs. Other people say that once you do get it fixed, put the camera in Playback mode before you switch it off so that the problem doesn't happen again.

Good luck.
Computerrep

Posted on Apr 21, 2008

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Does the lens move in or out at all when you press the zoom buttons? I bet it doesn't, I think your zoom mechanism is at fault, the lens is not moving in or out. You may want to try to open out the camera and look at the model and gearing for the optics, but this may be a little difficult and could damage the camera further if you are not careful.

Posted on Apr 21, 2008

  • Dean Joly
    Dean Joly Apr 21, 2008

    Sometimes givin the camera a switch hit will dislodge the mechanism. It's worth a try since having the camera repaired will probably cost more than a new camera.



    If you are willing to try most people have had luck with gently tapping the bottom of the camera while it was powering up.

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Your lens are jammed try firs pulling out and putting back batteries

Posted on Apr 21, 2008

  • Ginko
    Ginko Apr 21, 2008

    If your camera returns Lens error, then there is an hardware problem problem with the lens/zoom. Usually dur dirt or a broken, deformed part inside the lens cause this.
    The easiest fix is usally when camera is not starting at all because lens do not open, in this case you gently tap withthe palm of your hand the back of your camera and lens often pull out, another technique ids pulling out the lens with fingernail while starting the camera.
    If the camera is fully operational, and return lens error only when you extend the zoom , or randomly then problem is more difficult to resolve. It means there is a lose or defective part inside the lens mechanism. You need to disassemble the lens block and mount it back.
    I should have the whole procedure for it somewhere, but I suggest contacting an authorized service, as you may risk making your camera completely unusable forever, if you do not have the right know how.

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What is 55-200mm?


That's the focal range of a zoom lens. Unlike a single focal-length lens (or a "prime" lens) a zoom lens lets you adjust the focal range. "55-200mm" specifies the lens's focal range from 55mm at the low end to 200mm at the long end.

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When shutter depressed "AF" and "SB" LED's flash


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A work around is to select a flash mode of 'cancel'.
There is a button toward the front of your camera called the flash mode button. Click that until you see strike mark on the flash icon of your monitor screen (see page 32 in the Nikon manual).

The camera must have a malfunction of determining the lighting so it always thinks you need to have a flash on the picture. Of course this is not 'fixing' the flash/lighting issue but you can take typical day pictures for now with this work around.

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Flashing "f--"


"F-- means the CPU in your AF camera body cannot communicate with the CPU inside your lens. That means either your lens is an older manual-focus one and has no CPU or there is some electronic communication problems.

If you have an AF lens on your camera and still get F--, I would first clean the electronic contacts in the lens mount area, on both the body and the lens."


http://photo.net/bboard/q-and-a-fetch-msg?msg_id=00JCKn


Hope this helps!

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