Question about Audio Players & Recorders

4 Answers

Dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and put it on and it started. within a minue or so it got off.. i looked at the line and my extension cord fuse got damaged and it was hot.. i disconnected everything.. then i called electric engg.. he told me that the receiver is 120v compatible and the power in india is 240v.. so i had to get a convertor.. i got one.. i plugged it in again.. but now.. theres the problem.. my receiver gets on with red standby light.. but when i press it to power it on.. i hear a clicking sound from the receiver and it is not getting on .. again i unplugged it.. and its showing me the same signs again and again.. clicking sound from inside the receiver and its not powering on.. but the red light powers on.. kindly tell me what could be the problem and how am i supposed to rectify it... the closest service center in India is probably around 1500kms away from me... kindly help... i am in a fix. see i tell you in detail.. now i am using a converter with output rating as 110/120 v ac and current as 50watts.. where the power rating written behind the amp is 110v ac 60htz.. first kindly tell me the converter i am using is ok.. now see whats happening is that i am listening to two sound continuously when i am powering on the amp... when the standby light is on , i click the button and the goes off.. i hear two sounds from behind the amp.. one near the power connector area and second again from near it but i guess from some what lower area and it seems to me like the power transformer inside is getting on but is being cut by some relay.. the sounds continues after intervals of 3 seconds and the red light on standby comes and goes..... till the time i press it twice or thrice to get a steady red light to put it on standby... now understanding this kindly tell me what part could be at fault... and what should i do... sir as the closest onkyo service centre is atleast 700 kms away from me.. i need the some solution i can ask my local tv guy to resolve... i opened my amp cover and saw three fuses inside intact and not damaged... the amp was on for just under one minute without power load when i connected it.. kindly help.. also its better to mention that i am running the unit under no load means its not connected to any external input or output.. also i waited for atleast 8 hrs to power the unit again.. while it was standing disconnected from the power source even..

Posted by on

  • 1 more comment 
  • akhil gupta Jul 18, 2010

    i have the circut diagrams of the receiver with myself.... if you can guide me which circut i need to see then ill be in a position to locate the problem myself or i can give the same to my service guy and ask him to replace... help now..

  • akhil gupta Jul 18, 2010

    dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and put it on and it started. within a minue or so it got off.. i looked at the line and my extension cord fuse got damaged and it was hot.. i disconnected everything.. then i called electric engg.. he told me that the receiver is 120v compatible and the power in india is 240v.. so i had to get a convertor.. i got one.. i plugged it in again.. but now.. theres the problem.. my receiver gets on with red standby light.. but when i press it to power it on.. i hear a clicking sound from the receiver and it is not getting on .. again i unplugged it.. and its showing me the same signs again and again.. clicking sound from inside the receiver and its not powering on.. but the red light powers on.. kindly tell me what could be the problem and how am i supposed to rectify it... the closest service center in India is probably around 1500kms away from me... kindly help... i am in a fix. see i tell you in detail.. now i am using a converter with output rating as 110/120 v ac and current as 50watts.. where the power rating written behind the amp is 110v ac 60htz.. first kindly tell me the converter i am using is ok.. now see whats happening is that i am listening to two sound continuously when i am powering on the amp... when the standby light is on , i click the button and the goes off.. i hear two sounds from behind the amp.. one near the power connector area and second again from near it but i guess from some what lower area and it seems to me like the power transformer inside is getting on but is being cut by some relay.. the sounds continues after intervals of 3 seconds and the red light on standby comes and goes..... till the time i press it twice or thrice to get a steady red light to put it on standby... now understanding this kindly tell me what part could be at fault... and what should i do... sir as the closest onkyo service centre is atleast 700 kms away from me.. i need the some solution i can ask my local tv guy to resolve... i opened my amp cover and saw three fuses inside intact and not damaged... the amp was on for just under one minute without power load when i connected it.. kindly help.. also its better to mention that i am running the unit under no load means its not connected to any external input or output.. also i waited for atleast 8 hrs to power the unit again.. while it was standing disconnected from the power source even..

  • akhil gupta Jul 18, 2010

    dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and put it on and it started. within a minue or so it got off.. i looked at the line and my extension cord fuse got damaged and it was hot.. i disconnected everything.. then i called electric engg.. he told me that the receiver is 120v compatible and the power in india is 240v.. so i had to get a convertor.. i got one.. i plugged it in again.. but now.. theres the problem.. my receiver gets on with red standby light.. but when i press it to power it on.. i hear a clicking sound from the receiver and it is not getting on .. again i unplugged it.. and its showing me the same signs again and again.. clicking sound from inside the receiver and its not powering on.. but the red light powers on.. kindly tell me what could be the problem and how am i supposed to rectify it... the closest service center in India is probably around 1500kms away from me... kindly help... i am in a fix. see i tell you in detail.. now i am using a converter with output rating as 110/120 v ac and current as 50watts.. where the power rating written behind the amp is 110v ac 60htz.. first kindly tell me the converter i am using is ok.. now see whats happening is that i am listening to two sound continuously when i am powering on the amp... when the standby light is on , i click the button and the goes off.. i hear two sounds from behind the amp.. one near the power connector area and second again from near it but i guess from some what lower area and it seems to me like the power transformer inside is getting on but is being cut by some relay.. the sounds continues after intervals of 3 seconds and the red light on standby comes and goes..... till the time i press it twice or thrice to get a steady red light to put it on standby... now understanding this kindly tell me what part could be at fault... and what should i do... sir as the closest onkyo service centre is atleast 700 kms away from me.. i need the some solution i can ask my local tv guy to resolve... i opened my amp cover and saw three fuses inside intact and not damaged... the amp was on for just under one minute without power load when i connected it.. kindly help.. also its better to mention that i am running the unit under no load means its not connected to any external input or output.. also i waited for atleast 8 hrs to power the unit again.. while it was standing disconnected from the power source even..

    but tell me one thing please.. all you people are lookig at the probable problem.. but none mentioned about the adapter i am using to power it on again.. as i mentioned the adapter i am using at the moment is input 220/240V ac - 50/60Hz to output 110/120 V AC current 50 watts.. isnt it too low for the receiver... dont you think i need bigger voltage adapter ???? because as i realize the unit is powering on in the sense in standby mode.. but not moving afterwards... that means its getting power through power supply to get it on... what say ??????

×

Ad

4 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 360 Answers

Hi, the clicking sound means that your unit have had detected a fault and enter the protect mode. To determined, what exactly wrong with it, you will have to take it to Onkyo authorized repair facility. Personally, it's like the unit is set to shutdown if it detects a short in the amplifier. The problem can be within the supply but it is most likely in the amp section of the unit. Transistors will go out over time and need to be replaced. Find a local repair shop and have them estimate the repair for you. the cost on something like this can be in the 70.00 range depending on shop rates in your area and the extent of the problem.
Take care

Posted on Jul 18, 2010

  • akhil gupta Jul 18, 2010

    thanks smith.. but tell me one thing please.. all you people are lookig at the probable problem.. but none mentioned about the adapter i am using to power it on again.. as i mentioned the adapter i am using at the moment is input 220/240V ac - 50/60Hz to output 110/120 V AC current 50 watts.. isnt it too low for the receiver... dont you think i need bigger voltage adapter ???? because as i realize the unit is powering on in the sense in standby mode.. but not moving afterwards... that means its getting power through power supply to get it on... what say ??????

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 905 Answers

Sorry to be the bearer of bad news, but your receiver was damaged when you applied 240volts to it. The power supply will need to be serviced, if it is serviceable at all.

You might try contacting the manufacturer, and see if a service manual is available for your receiver. If so, an electronics technician maybe able to use the service manual to repair the power supply section. Otherwise, a *good* electronics technician may be able to repair based on experience with switchmode power supplies. Due to lethal voltages created by switching power supplies during normal operation, this is not something that you want to attempt to repair yourself.

Posted on Jul 18, 2010

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 532 Answers

Hello,

I was about telling you to check the fuse but since you said you have checked the fuse and there nothing wrong,i will advise you to try and go to the center. This is because after putting the instrument into a different power source it has damage some component inside the instrument and this instrument need thorough examination in other to find the component which got burnt after putting it in a different power source.

Please, once again, take your time and go to the service center.

Thanks for contacting Fixya.

Posted on Jul 18, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,555 Answers

It's not unusual that you gave it a 240 V supply It happens with most in Asia till they are already warned. On the relay part you were quite correct. This click noise comes from damaged relays only. You asked us to provide you a solution so that your TV fixer can fix it. It is not possible that he can fix it without having the circuit diagram of the power card in your unit. It's a secret document for Onkyo and we experts don't have reach to such documents. Your converter is all right. Your unit at present is not working because it's power card has been fried due to high voltage and the more you try to switch it on the more damage you are making to the unit. As of now you have no option left other than sending the unit to authorised service center of onkyo.

Posted on Jul 18, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

After pairing iPhone 6 to Onkyo tx-sr444 I only hear beeping through speakers. When I turn on music through my phone the volume automatically turns down on my phone and through speakers. How do I fix?


Hi Ken, Please give our Product Support Team a call at 800-229-1687 as we are not currently experiencing problems with the iPhone and the tx-sr444, Thanks, JT

Dec 07, 2015 | Onkyo Audio Players & Recorders

1 Answer

How do I connect Onkyo cassette deck TA RW 470 to Onkyo receiver TX 903?


Hi Angela, you would connect the tape deck to the tape in and out inputs on the back of the Onkyo, if you need assistance please give us a call at 800-229-1687 our Product Support Team is here 24/7 ready to assist, Thanks, JT

Nov 16, 2015 | Onkyo Audio Players & Recorders

2 Answers

I have an Onkyo TX-SR606 connected via hdmi to a Sony Bravia 52" lcd screen. My inputs are a Panasonic DMR-EX77 dvd Recorder and a PS3 via hdmi into the Onkyo. All worked well for a month but now it takes...


The problem is with the HDMI daughterboard in the AVR is bad. This is a well documented issue on this interweb! A general search in google can confirm. Here are some stuff cut and pasted frm their site and another forum. Onkyo USA Corporation (hereinafter referred to as Onkyo) hereby warrants all Onkyo products PURCHASED DIRECTLY FROM ONKYO OR AN ONKYO AUTHORIZED DEALER- WARRANTY PERIOD (from date of purchase) New Products: Receivers 2 years Parts & Labor-- You can go to the Onkyo webpage to find a n authorized service repairman.
*** I took mine to a service repair place today, the guy said that he had two that he just fixes yesterday. He said that this issue has given him a ton of work. Just make sure that you have your receipt from AN UNAUTHORIZED DEALER and that your still under warranty. Receivers 2 years Parts & Labor

Jul 02, 2010 | Onkyo TX-SR606 Receiver

1 Answer

Dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and put...


When you plugged it in the first time the massive difference in voltage has purely and simply fried the power source. The entire power source has been destroyed and will have to be completely rebuilt or replaced - and pray to all your gods that nothing else has been damaged.
The fact that you have installed the wrong converter didn't helped , you just burned more from the power source, extending the damage even further. Everything else you witness is the result of the damage.
First of all send your receiver to be repaired - i can tell you from now that it will be very expensive. Then buy a new converter, one with the same voltages but which is capable of handling more than 1.5 KWatts of power, the one you have now is so small that it would have been instantly fried if you have tried to use it . Finally make sure the power lines and the wall socket can handle the power drain, you don't want to overheat a wire and set fire to your house.

Jul 18, 2010 | Audio Players & Recorders

1 Answer

Dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and...


In the receiver there is a ampere ic.Its located on the inner circuit board of the receiver.Its got short and faulty.And also the noise which you are hearing again n again this noise is coming from other components on the receiver board getting short.Dont connect it to the power source it will get damaged.First get it repaired by replacing the IC.Also now you have tried and connected the receiver to power source so this might have damage some more electrical components on the board.So all this components has to be replaced.As it will not be very costly repair to get this components replaced.All the required components are easily available at local hardware stores dealing in electrical parts and components.If you are familiar with doing soldering jobs and if you have experience of using multimeter then instead of going to technician you can repair this problem your self by replacing the component. also to disassemble the unit you require a screw driver ands thin knife to un-clip the internal hidden clips. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Jul 18, 2010 | Audio Players & Recorders

3 Answers

Dear support team... i am fix in a problem with my reveiver.. kindly help.. i just got my onkyo TX-NR3007 today in india from mew york,, now i am facing a problem.. i connected it with power outlet and...


HI:
Well seems the unit is going into protect mode, if you open the unit and look near where the cord enters the unit you will see some fuses, you may of blown one of them. The real problem you might have is a defective power supply, by connecting 240 volts means that while the unit was working all the voltages were out of tolerence or to high in the reciever. There should hear two clicks, one from the power on relay and the second one is the Speaker output relay. Disconnect all speakers from the unit and then try turning on again, if it goes into protect again and the fuses the you may of blown one of the Amplifiers outputs..GOOD LUCK!

Jul 17, 2010 | Onkyo Audio Players & Recorders

1 Answer

Stanby light for zone 3 is on , cant shut down the volume, i need to reset the receiver, any steps i have to follow?


Hi,

To reset the Onkyo TX NR3007 AV receiver to its factory defaults, turn it on and, while holding down the [VCR/DVR] button, press the [ON/STANDBY] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.
Thanks for using Fixya.
Good Luck and have a nice day.

May 27, 2010 | Onkyo TXNR3007 91 Channels Receiver

1 Answer

Onkyo Subwoofer.


Didn't you smell the smoke? It's dead. But all is not necessarily lost. I have a 'powered' subwoofer in which the amp died but I just went inside it and ran speaker wires directly to the outside from the driver and I run it with an external amp.

Jul 07, 2008 | Onkyo TX-DS595 Receiver

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

170 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts

kakima

Level 3 Expert

102366 Answers

 Grubhead
Grubhead

Level 3 Expert

5309 Answers

The Knight
The Knight

Level 3 Expert

74887 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...