Question about TMI Products Vizualogic Headrest Pair w/DVD Lincoln Navigator 05-Up Dove Gray Car Video Player

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I purchased a 2007 escalade with the visualogic dual dvd headrest, we have had the vehicle for a month and the dvds have stopped working about 3 weeks ago, I have tried everything I can think of and we cannot get the power to turn on , it will not do anything, simply doesn't work.

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