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Acer apire 4715Z keyboard problem

Need help please, when i press the Z button i get a Q and V i get T and B i get U and space bar i get J what is the problem can somebody help me i dont know what to do i cant use my laptop.,

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  • ecinue_13 Jul 18, 2010

    its in US sir., or can it be solve if i format my laptop??

  • ecinue_13 Oct 11, 2010

    thanks sir, ive already try reinstalling windows, reformat it, but nothing happens, i think it is a keyboard replacement? would it be possible sir?? i think soda but just a little, and i try also remove all the keys then clean it all the dirt i removed sir but still nothing, haay do you know sir how much is keyboard replacement in my acer 4715z laptop?? thanks again 4 the effort!!

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  • 10,406 Answers

Click Start
Click Control Panel
Click Regional Settings
Make sure that your "input method" is set to "US Keyboard".

Or, it could be a malfunctioning keyboard.
A laptop keyboard is not a "user-replaceable" part.

Try connecting a USB keyboard, and see if it works correctly.

Posted on Jul 18, 2010

  • 3 more comments 
  • ecinue_13 Jul 18, 2010

    its in US sir., or can it be solve if i format my laptop??

  • ecinue_13 Jul 18, 2010

    sir i connect a USB keyboard and it is working fine, is there another solution sir?? thanks sir!!!

  • ikkenom Sep 03, 2010

    I doubt that reinstalling Windows will solve the problem.



    Borrow/buy an external USB keyboard, connect it, and try if, to see if Windows correctly recognizes each key-press, i.e., press Q, get Q. If it does, then Windows itself is OK, and it's your keyboard that is malfunctioning.



    Did somebody spill something (soft drink? coffee with cream & sugar?) onto the keyboard, and did not own-up to doing it?

  • ecinue_13 Oct 11, 2010

    thanks sir but i already try reinstall,reformat,change windows, but again nothing happens, and i also try removing all the keys one by one and clean it (fail again)

    i think a little of soda pour in keyboard but i clean it also, i think its keyboard replacement sir? how much it'll cost in my acer aspire 4715z laptop?

    one more thing sir um the original os of my laptop is vista starter and i change it to windows 7 coz someone say that it is compatible i search the net for drivers and i found but its in vista home premium it says its compatible with widndows 7 and i install etc and drivers all ok, do you think it nothing connection with my keyboard problem? thanks sir! godbles!!

  • ikkenom Oct 11, 2010

    >> I think its keyboard replacement?

    If the external USB keyboard works correctly, then I agree that it is time to replace the keyboard.

    > how much it'll cost in my acer aspire 4715z laptop?

    Probably around $50 for the new keyboard (maybe less if you can buy on on eBay)
    and another $50 for "labour" by a technician to safely/correct change the keyboard.

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