Question about Microsoft Zune JS8-00001 Digital Media Player

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Everytime m headphones move my zune acts like they fell out and stops playing but they didnt so i bought new headphones and found out it was the zune that was acting up........i was wondering if it cant be fixed if i could return it to microsoft and get a new one?

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Sounds like the headphone jack has broken solder connections to the circuit board. Mine MP3 player did too.
Fix it with a REALLY small-tipped soldering iron, re-solder the jack connections... not real easy.
Or return/exchange it.

Posted on Jul 18, 2010

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The headphones are OK but need to return them and get new ones that would work with it, if not, take your phone to a technician to check your ZTE headphone's port.

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Secondly, Here are just a few different suggestions.
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When I first got my Zune the sound was really bad, but it turned out that I hadn't pushed the headphone jack all the way in. Don't be afraid to use a little force because it's necessary. I'm not sure if this is what's wrong or not, though. Hopefully it's a not a problem with the device.

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@ tp984 If your Zune was submerged in juice (or any other liquid) it is likely liquid damage. Unfortunately you are probably out of luck. You can always try the old putting it in a bag of rice trick, but it is probably too late for that.

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This is either cause by a damaged headphone socket in the iPod or a loose connection. The only way to solve it will involve opening the iPod case and inspecting the daughter board that the headphone socket is on.

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