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Windows 7x64, HP8000, Offline

I have an HP8000 as a local printer on my Windows 7x64 computer. I have printed at test page, and some documents onto this printer already (it works). It is connected to a USB port (vitual port 3). I unplugged the USB cable and plugged it in elsewhere on my computer, and problems. Now, even when I get it registered as ready (on the printer and on the computer), and print something it goes offline (and the print document is hung there as printer error). It does not matter which USB port I plug it into. How do I solve this problem?

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  • jrmack Jul 19, 2010

    That did not work, but I may have put some spins on it. I have a number of USB devices, 6 to be exact, including this one. I installed this HP8000 as a port USB004, but could have gone higher. As you know, the HP8000 to be connected to a modern day computer, needs to be converted from a mini parallel to a normal parallel to USB, and that is what I have done. Now, after doing your recommendations, even when the printer is off, my computer figures it is Ready, and when I print, there is no printer error, there is no record of the print anywhere. There is no printing.

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Disconnect the printer.
Click Start
Click Control Panel
Click Printers
How many "copies" of the same printer are installed?
Delete them all
Connect the printer, and let Windows "add printer".

Posted on Jul 18, 2010

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Ph8000 prints a network configuration page every time I print


Go into your settings under reports. You should be able to adjust to your liking.

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Prints a test page...but nothing else..says is offline


try on the print menu open file and you will see offline click on it to change to online and let me know again if we can try another solution

Apr 17, 2012 | Canon PIXMA MP210 Photo All-In-One Printer

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My printer refuses to print. The Red Status light came on so I checked and found there was a paper jam - cleared that. Can get green light to come on if I press the job cancel button but still cannot get...


Perform a Factory Reset


Turn the printer power switch OFF on the right side of the printer. Check that the front cover is closed.


Turn the printer power switch ON while holding down the GO button until the Toner, Drum, and Paper LEDs are lit.

Release the GO button. All LEDs will be off.


Press the GO button 8 times. The Ready LED will flash briefly while the printer is reset. After the printer is reset the Ready LED will be lit.



Print a Test Print Page


Print the Print Settings by pressing the GO button three times.

- If the Print Settings pages do not print, check for alarm lights on the printer. Clear the printer error before trying to print again.

- If the Print Settings pages print, the problem is isolated to printing from your computer. Verify the printer cable connects from the back of the computer directly to the printer. If the cable has become disconnected, loose, or connects through another device, the printer may not be able to print.

Check the Printer Driver Properties

Follow the instructions below based on the operating system installed on your computer.

Windows 7:

Click on the Windows icon => Control Panel => View Devices and Printers.


Right mouse click the Brother printer. Left click See What's Printing. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.

Click the General tab and Print Test Page button. The Windows test page should now print.

- If the Windows test page prints, try printing from a program.
Windows Vista:

Click on the Windows icon => Control Panel => Printers or under Hardware and Sound click Printer.

Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.

Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


Click Properties from this Printer menu list.


Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


Click the General tab and Print Test Page button. The Windows test page should now print.


If the Windows test page prints, try printing from a program.


Windows XP and 2000:


1. For Windows XP Professional, click on Start => Printers and Faxes.


For Windows XP Home Edition, click on Start => Control Panel =>Printers and other hardware => Printer and Faxes.


For Windows 2000, click Start => Settings => Printers.


2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue, click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs. Click Yes to confirm deleting the print jobs.


3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either setting is marked, click on the check mark to remove it.


4. Click Properties from this Printer menu list.


5. Click the Ports tab. Verify the correct port is selected (LPT1 is using a parallel cable and USB is using a USB cable). Remember to click Apply if you select another port.


6. Click the General tab and Print Test Page button. The Windows test page should now print.


- If the Windows test page prints, try printing from a program.


Nov 01, 2010 | Brother HL-5240 Laser Printer

1 Answer

The printer is showing the message offline,how to reslove this


Please click on start on the computer----Control Panel-----printers and Faxes.
Please right click on the printer icon and click on use printer online.
Then again, click on the printer icon and click on cancel all documents.
The issue will be fixed.
If still you are not able to print, pleae follow the below steps.
Click on Start on the computer---- and in the search box or RUN type "services.msc" and hit enter.
Here you will see an option "print spooler".

Just stop that print spooler
and then restart that spooler.
This will make it print.
If still you are not able to print, please follow the below steps.

FOR XP operating system
Click on start button on computer then control panel then printer and faxes.
Click on the option of Add a Printer and click on Next on the Wizard.
On the next page select the option of Local Printer and uncheck the option of Plug and Play devices.
On the next page, select the option of Use Existing Ports and select the option of USB Virtual Port and click on Next.
On the next page, select HP as the manufacturer and Deskjet 990c as the printer.
Verify the printer name and set the printer as default then click next.
Select print a test page option.
Click on Finish.

FOR VISTA operating system.
Click windows logo and go to Control Panel.
Click on Printers.
Click Add a printer. This launches the Add Printer Wizard.
Click Add a local printer.
Now, Use the drop down arrow to select USB port 001 then click Next.
Select the Manufacturer as HP from drop down list and select DeskJet 990c from printer drop down list. Click Next.
Verify the printer name and set the printer as default then click next.
Select print a test page option.
Click on Finish.

Jul 03, 2010 | HP Deskjet D1560 InkJet Printer

1 Answer

Printer is offline & will not print ... not even a test page.


First, make sure that the printer is properly connected to the computer and it's turned on.

Go to Control Panel > Printers > right-click the printer icon > select "Use printer Online".

Make sure the clear the pending documents on the queue before trying to print a test page.

Thank you for using FixYa!

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My kodak printer is not printing my word documents


HAVe you tried to print on other application?

try to do some print test page using you computer. If your using windows XP you can print a test page under control panel and printer and faxes, Just click the icon of your printer then properties. If the test page printed the test page it means computer is fined

Just check the settings of word document. make sure your printer is selected as default printer

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1 Answer

Same Problem - Printer Says Offline


try reinstalling all drivers,, and cancell all prints. before.. take an test print from , control panel ---printer-- print a test page..

Sep 27, 2009 | Brother MFC-410CN All-In-One InkJet...

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Windows says printer offline, but it is not offline. network settings confirmed. windows firewall turned off. scanner works perfectly over network, but printer is "offline"


The printer offline error mostly troubles windows 7/8/10 users, The printers loses connectivity even when it is connected and operating. The status message displays offline on the computer, and the printer does not print. An Offline status indicates that the computer has failed to communicate with the printer. In some network conditions, the printer might get offline unexpectedly.

Before going to the solution for this you must know when and why printer offline error takes place:
The error may appear when Windows 8 diagnoses that the printer is unavailable, but unfortunately, most times it fails to tell whether the printer is really offline or if it has connectivity problems or printing errors. Reasons why your printer appears to be offline, include problems with hardware, such as disconnected cables or malfunctioning equipment, and problems with software, such as corrupted or incompatible driver files.
These might occur when:
1. The connection between the computer and the printer is slow/unresponsive.
2. The printer has encountered an internal error
3. There are multiple unfinished print jobs in the queue.
There are some simple steps you can follow before going to any complicated way:
Your printer offline can be a problem with the driver software. This is a small piece of code that Windows and the printers use to "talk" to each other. If the driver software is outdated, corrupted or incompatible with the version of Windows that you have installed, you may need to update it.
Restart the printer and the computer or unplug its USB cable.
Do check that the printer's power cable is plugged into an electrical outlet. If the printer is connected to a power strip, make sure the strip itself is connected to the electricity supply and is turned on.
In case you are using a network printer both wired or wireless, You restart the router as it may cause due to network failure.
Different manufacturers come with their own diagnostics software which can inform the user about the problems coming up (Ex : HP's Print and Scan Doctor), Use it as it will be really useful.
PRINTER OFFLINE ERROR Solution 1 :
Type in Services in your windows searches and hit the enter key. Click on Services option from the set of search results as shown below.
A new window for Services opens up. Scroll down and find the entry named Print Spooler.
Now right-click on Print Spooler entry and then on Properties option.
Set Startup type as Automatic from the drop-down menu.
As next, hit the Start button and wait till windows start the Print Spooler. Once done, hit Apply button.
Now if you look at the status of the Print Spooler, you can see that it is Started.
Solution 2 :
If the above method doesn't work for you, you can always try our second method. For that, type in Devices to the windows search and choose Devices and Printers from the search results.
Now find the printer that is offline and right click on it. Click on the option See what's printing from the context menu that appears.
A new window opens. Now click on the Printer tab and uncheck the option that says Use Printer Offline.

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Printer problem


hi,

please try the following...

> click on "start-->control panel--> printers and faxes"
> right click on the printer icon, delete the pending documents
> make it online
> close all the windows
> click on "start-->run", type services.msc
> double click on print spooler, click on stop and then click on start
> restart your computer
> thats it

thanks and regards
agnel

Mar 16, 2008 | Office Equipment & Supplies

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Why do all pages print onto one page when i hit the print button in a multipage document


I guess you are using word. In that case the default driver you use and comes standard with windows is flawed. Download a new one from HP.

Oct 24, 2007 | HP LaserJet 1150 Printer

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