Question about F-Secure Anti-virus Client Security (FSACS001)

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Running a deep scan of c:/g:/ +system+toolkits and it stopped scanning at 111297 items and looks like it is still in the process(3/4s done) but will not move any farther. 44 viruses found 0 spyware-riskware-suspicious items

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While pc is booting hold F8 Until you see a selection screen where you can select safe mode.
Select safe mode then while in safe mode login as administrator which is default account and only appears while in safe mode, And then run the scan while in safe mode that way no processes will obstruct the anti virus's scanning.

Posted on Jul 18, 2010

  • 2 more comments 
  • Marc Schumer Jul 18, 2010

    Tried that already. The F-security program will not start up. The hour glass comes up for a second then nothing happens.

  • Marc Schumer Jul 18, 2010

    If I stop scan (it is still in the process) will it allow me to get rid of the 44 viruses found and then I can rerun the scan for additional viruses?

  • Simon Swales
    Simon Swales Jul 18, 2010

    Ok, Well you may need to use another anti virus to remove the virus which is causing the problem
    install AVG FREE And then repeat the safe mode process and scan for any virus's

    Make sure avg fully updates first before scanning to ensure all known virus's are removed.

  • Marc Schumer Jul 18, 2010

    Already ran Avg. I'll try it a gain in admin/safemode and see what happens.



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Malwarebytes' Anti-Malware
version: 6326
Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421
4/24/2011 2:14:55 PM
mbam-log-2011-04-24 (14-14-55).txt
Scan type: Quick scan
Objects scanned: 1
Time elapsed: 1 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)

Nortons insite scan
Scan Statistics:
Scan Time: 1 seconds
Scan Targets: C:\Desktop\Temp download\
Total items scanned: 78
- Files & Directories: 78
- Registry Entries: 0
- Processes & Start-up Items: 0
- Network & Browser Items: 0
- Other: 0
- Trusted Files: 1
- Skipped Files: 0
Total security risks detected: 0
Total items resolved: 0
Total items that require attention: 0
Resolved Threats:
No risks have been resolved
Unresolved Threats:
No unresolved risks

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