Question about Canon PIXMA MP530 All-In-One InkJet Printer
From the time I began scanning photos on my (still new) MP830, there have always been white spots (obviously dust) all over the scanned photos. I've repeatedly dusted both the platen & the photos, & I've cleaned the platen with a mild detergent solution & dust-free cloth. When looking through a magnifying glass, I see no dust on the topside of the platen or on the photos, but I do see a few small irregularities in the glass, which look like scratches. There are too few of these scratches for them to be the only source of the problem. I also see dust under the glass. Is it possible for me to clean the underside of the platen? Any other suggestions? Thank you, Sherry Sweeton
There's probably nothing you can do for dust under the glass, but in the Advanced settings for your scanner, there is an option to turn on "Reduce Dust & Scratches", with three different 'strengths'. You may want to try this to see if it helps.
Posted on Apr 21, 2008
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