Question about Canon PIXMA MP530 All-In-One InkJet Printer

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White spots on scanned photos

From the time I began scanning photos on my (still new) MP830, there have always been white spots (obviously dust) all over the scanned photos. I've repeatedly dusted both the platen & the photos, & I've cleaned the platen with a mild detergent solution & dust-free cloth. When looking through a magnifying glass, I see no dust on the topside of the platen or on the photos, but I do see a few small irregularities in the glass, which look like scratches. There are too few of these scratches for them to be the only source of the problem. I also see dust under the glass. Is it possible for me to clean the underside of the platen? Any other suggestions? Thank you, Sherry Sweeton

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  • ssweeton Apr 22, 2008

    I'm very grateful for your response. I tried the "Reduce Dust & Scratches" setting on low, medium & high. Unfortunately, it didn't make a bit of difference. Thank you, Sherry

  • ssweeton Apr 22, 2008

    I just noticed that this is posting under MP530, whereas my printer is an MP830. I doubt this will make a difference in troubleshooting, but I may as well try.

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There's probably nothing you can do for dust under the glass, but in the Advanced settings for your scanner, there is an option to turn on "Reduce Dust & Scratches", with three different 'strengths'. You may want to try this to see if it helps.

Posted on Apr 21, 2008

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