Question about HP Photosmart 2575 All-In-One InkJet Printer

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Installation problem I purchased my Gateway laptop and hp printer in a package a year ago and i have never been able to install the printer. part way through the installation process an error comes up saying: this registry key doesnt exist and it is blocking the installation process, there is a list of error numbers as follows: slbcsp.dll, sccbase.dll, gpkcsp.dll, Enum. the registry key is:HKEY_LOCAL_MACHINE\SOFTWAREmicrosoft\cryptography\defaults\provider\infineon SICRYPT Base smart card CSP manufacturer:microsoft i hope you can help. thanx

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  • tracy sherman Apr 21, 2008

    im not very good at the technical terms of computers, i dont really understand but i think the computer operating system is intel celeron m/ windows vista. the printer connection type is just a standard usb cable, the error comes up after ive connected the printer and started to insall it using the installation disk that came with the printer. i hope this is of some use, thanx for your help. tracy

  • tracy sherman Apr 22, 2008

    excellent advice, my printer is up and running and i can now sleep peacefully. thank you.

    tracy

  • cmoore81252 Dec 01, 2008

    I purchased my hp Photosmart 3310 All-in-ONe printer w/ buitl in Networking a year ago and I have never been able to install the printer. Part way through the installation process an error comes up saying: this registry key doesnt exist and it is blocking the installation process, there is a list of error numbers as follows:
    slbcsp.dll, sccbase.dll, gpkcsp.dll, Enum.
    the registry key is:HKEY_LOCAL_MACHINESOFTWAREmicrosoftcryptographydefaultsproviderinfineon SICRYPT Base smart card CSP
    manufacturer:microsoft

  • Mohammed Rizwan
    Mohammed Rizwan May 11, 2010

    Hi,



    I will really give you a hand in fixing this problem.All i want to know is the following.



    1.Computer Operating System

    2.Printer Connection type.

    3.Are you getting this error message after connecting the printer or before?

    4.Are you installig with the help Software Disk or Downloaded program from Internet?



    Thanks

    Riz.

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  • 731 Answers

Hi,

What i suspected is true now...I'm 100% sure the disk you are trying to install is not Compatible for Windows Vista.I will provide you the link and you can download and install the printer.Before you download i need you to do following steps that i recommend.

1.Disconnect the printer form PC.
2.Click start - control panel - programs and features.Check if you have any printer software, if u see them, uninstall it.if NO, dont worry.
3.Restart the PC.
4.Download the file by clicking in the link below.

Click here to download the Printer software for Vista

DOWNLOAD

Note: After clicking on Download wait for few seconds you will get a small pop up box to download the software.After Downloading install it, Problem will be resolved.I'm 100 % sure.Contact me if u need any further assistance.

Thanks
Riz
(jack_36623@gmail.com)

Posted on Apr 21, 2008

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