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I recently replaced both cartridges and when I printed the first page a notice came up that the color cartridge was low and there was only 25% left in it. I took it back to the store and they replaced it with another color cortridge which I installed and the message came up that there was only 15% of color left. I hesitate to take it back to the store a second time. Can you help!

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Take a cotton ear bud and clean te contacts that touch the cartridge, Maybe with a little cleaning alcohol.

Posted on Apr 21, 2008

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Dell v305 printer allignment problem


Hello Michelle,

You are using Dell Series 9 ink cartridges, correct?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

Bhautesh,

Jan 30, 2014 | Dell PC Desktops

1 Answer

Caution lite flashing over cartridge of hp deskjet 940c. error message says that there is not color ink cartridge in printer. There is and the interface says the tank is full. It won't print...


Even though the interface says the cartridge is full, if the printer detects it being empty, odds are you will have to replace the color cartridge, even though you are only printing black.
You can try taking the cartridge out and cleaning the contacts with a pencil eraser and reseat the color cartridge. If no change, replace the cartridge.

Jun 30, 2011 | PC Desktops

1 Answer

Just put new color cartridges in and tested print and it showed all color bars however when i ask it to print it does not print out anything in black


You didn't say what brand/model of printer you are using, but a lot of printers nowadays have a color cartridge(s) and a separate black cartridge. Perhaps the black cartridge needs to be replaced, too?

Dec 27, 2010 | HP PC Desktops

2 Answers

How do I insert new ink cartridges in my HP 4385 all in one printer?


Buy a New model of printer... not that HP 4385... it so cheap yah...

Sep 23, 2010 | PC Desktops

1 Answer

Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


NOTE: The product must be on before you can insert the print cartridges.
  1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
  2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
  3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
  4. Hold the cartridges with the HP logo on top.
  5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
  6. Push the cartridge firmly into the slot until it snaps into place.
  7. Close the print cartridge door.
Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
  1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
  2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
  3. Close the lid.
  4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

Nov 18, 2008 | HP PC Desktops

1 Answer

I purchased a photo print cartridge 31 to replace my color cartridge in my printer. When I put it in it said 'right cartridge incorrect". My original color cartridge just says " color cartridge...


Could be that cartridge 31 is not compatible with your particular model. Please read the manual for a list of compatible cartridges. If it is compatible with your model, ensure that you have removed the backing plastic from the print head and fitted it properly into the slot.

Oct 09, 2008 | PC Desktops

1 Answer

Black light & print cartridge light is blinking. I changed the black cartridge but did not change the color cartridge cause I never use color. Both are in the printer. Black Light is blinking and...


Unfortuantely , to solve the issue , sadly, yes you will have to replace the empty cartridge to continue to use the printer in a normal fashion. Its a sneaky and dirty trick many printer manufactuers do to make more money off of the customer through the purchase of printer ink.

Aug 25, 2008 | HP PC Desktops

1 Answer

I've recently installed my black ink cartridge and nothing happens when I try to print out. I've removed the sticker and checked all troubleshooting problems, and when I try to print, it comes out blank....


As this is a printer problem as opposed to a PC problem, we are in need of additional information. Please provide info regarding the printer model as well as the PC. Was this a routine cartridge change, and have you done it before with no negative consequence? Is the printer new or how old is it, and how old is the cartridge?

As you indicate black cartridge, it sounds as though this is a color printer. Have you tried to print a color document? Go to your printer settings and make sure it is set to print in color; then choose some color page (even this web page) and attempt to print it. If the color prints and the black doesn't, it is a bad cartridge.

It is also interesting that you mention the USB cable being attached. Do you have reason to believe the PC and printer are not communicating? If so, go to the Control Panel (Windows) and check your Printers to see if the printer is listed there. Check all the windows for status and any indication of an issue. If it is not listed, there could be a problem with either the cable, the USB port, or an intermediate piece of software.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, as well as responding to the questions posed above, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!

Aug 03, 2008 | PC Desktops

1 Answer

New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | PC Desktops

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