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I havea GE model GSS25QGPABB ice building in my freezer, i have continuity across the thermostat and defroster

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Small ice droplets on the freezer walls and back panel are normal. If frost is building up in the freezer compartment, check for the following:

  • Frost is likely to build if the door is left open for a period of time. Make sure the doors are closing completely and are not blocked by something between the door gasket and cabinet.
  • Is there frost buildup around the exterior doors or on the ceiling?
  • Is there ice stuck in the delivery chute (if applicable)?
Frost buildup around the exterior doors or on the ceiling
Frost buildup in these areas suggests an air leak, likely due to a gasket problem. The door gasket should seal all the way around on both doors. Make sure that nothing is between the gasket and cabinet when the door is closed.
Ice stuck in the delivery chute
Make sure the ice chute door closes completely. Check for and clear any ice stuck in the delivery chute or blocking the ice chute door. Use only a plastic utensil to remove ice from the ice chute. Do not use anything sharp to remove ice as this may damage the ice chute.

Also, check that the ice guide on the dispenser lever is snapped into place on both sides of the lever.
check fig:--
I havea GE model GSS25QGPABB - 6375640.jpg
If this checked out ok.then the other possibility is :--
You need to replace the defrosting element to an upgraded double element. Your single defrosting element must be burnt out. The defrosting system is not working anymore.
The Defrost system consists of a defrost timer a defrost limit and a heater. On newer GE's the defrost cycle is controlled by the motherboard on the back.
also check the blockage in drain line and ventilations.
Clean the coils at the back of the freezer and recheck.You can also try 24 hours defrost reset procedure.
unplug the unit from main power outlet for more then 24 hors.Empty whole unit and let all the ice melt down.Then let it dry for some time.Clean all the melted water then reconnect and recheck.Let it work for 3 hours then check.If still frost build up then above mentioned possibilities needs to be checked.
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Posted on Jul 18, 2010

  • pcow69 Jul 18, 2010

    its frozen around the evaporator coil

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Hi,my GE refrigerator have alot of ice in the frezer comparment hoy can i fix? Refrigetor side not cold. Thanks


First off,
Ice build-up in the freezer compartment is an indicator that the defrost system is not working properly.
The defrost system is composed of the defrost heater and the defrost thermostat. If one of them is not working, ice will build up in the freezer compartment.
You need to do a continuity test on the defrost heater and if it is good, very likely the culprit is the defrost thermostat. Just replace the thermostat

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If the refrigerator is not defrosting the defrost heater assembly might be burned out. Several times a day the defrost heater assembly turns on for a few minutes to melt away any frost that may have accumulated on the freezer or refrigerator evaporator coils. If it fails, frost will build up on the coils and eventually no air will be able to travel through the coils to provide cooling. The defrost heater can be checked for continuity. If it doesn't have continuity it should be replaced.
Next chance is the defrost thermostat might be defective. This signals that the coils are cold enough. If the coils are cold enough the defrost heater will turn on. If the thermostat is defective it may not be able to sense the temperature of the coils and then won't turn on the defrost heater and create the same problem you mentioned. It can be tested for continuity when it reaches the low temperature of its operating range.
You may also have a bad main control board that tells everything to work when it is supposed to such as telling the defrost heaters to activate or interpret the thermostat message that it is time to defrost.

Good luck!

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Defrost with hair dryer. If issue continues, then replace your thermostat control, Good Luck!!!

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My GE profile side by side frig goes into defrost mode more often, every 1-2 days. Temps go up to 46 degrees for frig and 8 degrees for freezer. It doesn't take too long before it cools back down. Is...


. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can't flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won't turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass(disconnect the two wires plugged into it and twist them together) the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

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1. Check defrost timer. 2. Check defrost thermostat. 3. Check defrost heater. One of this are more than one may be defective replace.
First, locate the defrost timer which may hiddenbehind corners of the fridge at the back bottom, in some models located in theceiling of the fresh food section or behind the cold control cover. Once youlocate the defrost timer, slowly turn the screw in the middle of the defrosttimer with straight screwdriver until the fridge shuts off. Now it's indefrost. If the defrost heater(s) starts, replace the defrost timer and defrostthermostat. If the heater(s) does not start, unplug wire cord to check ohm testfor continuity of heater. If continuity is there, plug cord wire which givespower 120volts (check specification) to heater. If heater no starts, bypassdefrost thermostat by join the 2 wires in the defrost thermostat. If the heaternow comes on, replace the defrost timer and defrost thermostat. If the heateritself is bad, replace it. Thanks and hope helpful

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1 Answer

My Jenn Air Model No# JSD2789DES Refrigerator does not stal cold and freezer is not freezing anything...I noticed in the back of freezer the wall was covered in ice. It was working fine the other day...


Ice building up in the freezer is not good, it means that your defrost heater is not working.The purpose of the defrost heater, as the name implies, is to prevent ice from building up on the evaporator that is inside the freezer compartment. The heater and/or thermostat failure is responsible for the ice building up in the freezer. Replacing both of is recommended, but if the heater shows continuity with an ohmmeter, just replace the thermostat; if in doubt, replace both of them and your refrigerator should be back to normal. Do not forget to clean the refrigerator condenser fins.

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My ge side by side refrig freezer gets on the auto defrost cycle in the freezer and then all the ice cubes in the ice maker freeze into a solid ball of ice. The ice maker does not work after that. Why does...


The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can't flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won't turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.
You can also bypass(disconnect the two wires plugged into it and twist them together) the thermostat to see if the heater comes on then. If it does then you know the thermostat is bad and needs replaced.

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1 Answer

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Good day,
That's too long a period, for a normal. defrost system failure.
You'll have to wait until it quits, then remove the rear panel and look for ice (not frost) building up somewhere in the freezer compartment.
I have solved similar problems on this model, by replacing the defrost thermostat with a GE 60 degree thermostat, and a WR9X330 GE 6 hour defrost timer to get this model to defrost completely.

It's also possible that the refrigerant charge is slightly low, causing the defrost thermostat not to reach a cold enough temperature to perform a good defrost cycle. (building ice over a long period of time).

Make sure Freon 12 was used when replacing the compressor.
Some substitutes caused the evaporator coil to act as if it was
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1 Answer

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Due to the frosting up, The glass defrost heater broke. Any good tech knows this happens. The defrost heater must be replaced. If this is a GE side by side. The new replacement heater has dual elements. The standard heater that was put in them, was not large enough to defrost the coils fully. Replace heater and you should be fixed up. I would also replace the thermostat while you are in the freezer section they are only like 15 bucks and this way you will have a new defrost circuit.

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