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If I try to download new software from dell it asks me for a service tag and i put it in and it says not bought in the usa

For over two months now i have been on the phone with dell and best buy trying to figure out why the service tag is not recognized. When i try to put the service tag in it says not bought in the united states how can i rememdy that problem thanks taunya thompson

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  • mouseydolphi Apr 21, 2008

    do i need to take the computer back to best buy



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Take it back and get them to give you a working machine. Dont leave the shop until its demonstrated to you.........

Posted on Apr 21, 2008


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Posted on Jan 02, 2017


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I recently formatted my system. When i connect my laptop for wifi connection its not getting connected even wifi key is not working. Which drivers should i install. My laptop model is inspiron N5010

You need to redownload the drivers for you inspiron N5010 Go to this link:

When you get there Then scroll down Then where you see "Operating System", select your operating system (ex: XP, Vista, or Windows 7). It will then show all the drivers for your operating system...scroll down until you see the network driver software and then download and reinstall the Dell Wireless 365 Bluetooth Module and download the Dell Wireless WLAN 1520 Half MiniCard Hopefully this will help...good luck.

Aug 17, 2011 | Dell Inspiron M5030 Laptop

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Window 7 on my dell pc, constantly ask for dell communication software, what do i do?

go to the following site
select drivers and utilities
enter your service tag on when asked
then you will be getting a page displayed which shows all the drivers ad utilities for your computer
from there you can download the dell communication software
Thank you

Jan 06, 2011 | Computers & Internet

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I need to restore a dell inspiron 1300. from the beginnning at the c: there is no restore disk. what is the best way

type 'Dell Support USA' or 'Dell Support UK' etc into google and click the link to the dell webpage that has the 'Software and Drivers' search facility.
Click the 'Enter a service tag' option and on the underside of the laptop, locate the service tag.
Type the service tag into the search box to locate the correct software to make your machine function correctly.
If your machine is unable to connect to the internet in its current state then use another computer and download the software to a flash drive or hard disk for transfer.
If you need Windows then look on the bottom of the machine for the licence sticker or 'COA sticker' and note the licenced operating system, i.e. Windows XP Home Edition.
If you do not have a copy of Windows (and it does not need to be a Dell version, a Microsoft version is the best option) then borrow it from a friend or download it from or a Peer 2 Peer client such as Limewire.
During setup you will be asked for a licence key. Type the numbers on your licence sticker to verify your machine is entitled to run this software and once installed and connected to the internet Microsoft will activate your copy of Windows. After this is done install the downloaded Dell software and a antivirus program.

Please rate if this helped.

Oct 31, 2010 | Dell Inspiron 1300 Notebook

2 Answers

I owe a dell inspiron mini 10v (1011),and i had a little problem so i restored it and it's been asking me to install the video controller driver and video controller (vga compatible) and i dont know where...

Dells website is a pain, but the info you need is there, just hard to find. you will need the service tag code number off the bottom of your laptop. next go to dells website, look for support and drivers, somewhere in there you will have to enter your service tag to identify the drivers, next download the ones you need. for your specific service tag code, and install them.' hope that helps you cheers

Aug 26, 2010 | Dell Inspiron Mini 10 Notebook

1 Answer


you can try to check any driver software that your dell inspiron needs at the
click on the drivers, then choose to put in your service tag. after that all the drivers for your computer will be listed all you need to do is download and install, by the way your service tag is a combination 6 to 7 characters and numbers, its located at the bottom of you laptop. flip over your laptop and look for a sticker and youll see the service tag
i hope this helps
pls rate my resolutions thanks!!

Mar 11, 2010 | Dell Inspiron E1505 Notebook

1 Answer

Hi I bought a refurbished Dell last year, now i

To get a master password for the system, you'll need to contact Dell Technical Support 800-624-9896 for USA, prove you are entitled to use the system and then they can generate a new password. If out of warranty, there may be a fee.

Jun 14, 2009 | Dell Inspiron 1501 Notebook

2 Answers

Need repair to Dell Media Experience

2 things you can try, On the bottom of the laptop there is a bar code type sticker the will say service tag, go to the dell web site scroll down to drivers and downloads when you click on that link it will give you the options to search by model or service tag. Put in the service tag number of your laptop, next screen should ask for your operating system make sure you have your current one in the box. The drivers and software that where commonly shipped with your model should show up.
Good luck

Feb 24, 2009 | Dell Inspiron 2200 Notebook

6 Answers

Find what driver I need or a solution to the problem

You can also get the driver by using the Service Tag located on the PC tower by going to

There you can enter the service tag, select the Operating System, and then choose the correct audio driver for your computer. This should resolve the issue.

Feb 12, 2009 | Dell Dimension 3100 PC Desktop

1 Answer


Sounds like it stripped the pickup wheel drive gear.
Since it is only 2 months old, I would suggest calling Dell to have then service or replace the unit.
You will need the service tag, and the express service code (they can be found on a little white sticker where you put the toner in).
Contact Dell through the 800 # or they do have a really good online chat service. That device will have at least a one year warranty. I have found at most times, they will simply swap the unit out (I have 8 of these)

Apr 23, 2008 | Dell 1815dn All-In-One Laser Printer

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