Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Major problem with mybook 500gb drive

Having major problems with my 500gb drive in which i can not see the drive letter on "My Computer".

Second, I attached the hard drive to my desktop and it hangs at the "blue screen" saying that the volume is dirty. I left it this way this morning while i am at work but it was doing the same thing last night just hanging...

I am trying to get the drive up and online long enough to copy the data off of it, if this is possible at this point...any help suggestions would be greatly appreciated...


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1 Answer

Sounds like the drive is damaged, possibly from a "gravity incident" or a good hard knock.

The volume being "dirty" can usually be fixed with a CHKDSK /F but if the drive is damaged, it is unlikely you'll get your data out of it.

If it is still under warranty, go to Western Digital's web site and submit a warranty replacement request.

Posted on Apr 29, 2008


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