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Cannot transfer movies from camera to my computer. have new computer

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  • 41 Answers

Check whether the Camera has any settings that has to be selected in order to connect it to the Computer.

If the Computer is not recognizing the Camera/Camcorder, check whether the USB Driver is installed in the Computer or not. Also, the Computer will not recognize the Camera/Camcorder if the USB Driver is corrupted. In this case you may un-install and install the USB Driver is the Computer.

After the Computer recognizes as Removable device, you can double-click on it to view the video files stored in the Memory of the Camera. Then, you can copy and paste the video files to the desired location on the Hard drive of the Computer.

If un-installing and installing the USB Driver does not work then you may transfer the files using Memory Card Reader.
If the Computer has the Memory Stick slot, then you can transfer the video files without using the Card Reader.

Posted on Jul 18, 2010

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Posted on Jan 02, 2017

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When I copy a film from my camera to my computer I couldnot get the voice( the audio)part , only the movie transfers how could I transfer both. Even if I connect it perfectly I couln't hear the voice only...


Dear sir,

Welcome to fixya customer Support
We will help You.
I think u r transfering movies or videos wrong way.Actual Procedure is Like this

1.First Connect the camera to the Video capturing cards or Ports of computer.
2.Open Video Capturing Application installed in your pc (comes along with Your capturing device)
3.then Play the videos in Your Camera
4. Then Start Capture in computer.

This is the actual way of capturing Videos to the PC.I think it helps
If it is not Just check the camera audio video jacks.Adjust the TV system(PAL or NTSC) in camera and PC.

If it is not solves u r Problem.Come back with further Information.

Good Luck


Thanking u
for Choosing Fixya Customer Support
Chandrashekhar





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CHARCOIS

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Hi:
When you transfer all the files, the movies should be transferred as well.
Open Windows Explorer to the folder you saved the files to.
Notice the file names by using either details or list in the view.
Other operating systems may differ slightly.
The movie files should be with .mov extension.
The jpeg or picture files should be saved to .jpg extension.
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