We have owned the Saeco Vienna Deluxe for 2 years and use it every day. This morning it made a different sound during the process and I then smelled something like the motor burning. Can I fix this or will I need to send it out for repair?
I beg to differ... The grinding motor complete with gearbox is $96 and a piece of cake to replace for anyone with a little mechanical experience... Google saeco vienna spare parts, and you'll find it..
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Purchase the Saeco descaler. Mix solution accordingly. Pour into water tank. Run a cappucino cup full of water through the wand. Wait about 20 minute and repeat. Do this until all the water is gone in the tank. (Don't run all the water at once!). Rinse water tank well. FIll with clean water and run through the wand. I do this twice just to be sure I have gotten all the chemical out.
I would repair it, it sounds like the grinder needs to be adjusted (burrs may be dull), and the leak on the bottom may be coming from the small drain hole on the back of the brew chamber. If you remo;ve the chamber you will see the white water valve that the chamber connect to, if you look below the white valve the small chamber in there will be filled with water, below that there is a small discharge use a stit stick or paper clip to clear hole.