Question about Canon imageRUNNER 2270 Copier

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I have ir6020 copier. i cannot scan file to small business server 2003

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Dear brother plz use the Canon Network Scangear software to scan the copy to system but it is a Black and wight scanner, so u can get the B/w scan copies on the meachine.

Note : Plz put the Scaner online working with scangear.

Posted on Jul 19, 2010

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Hi

To reply your query in short. If you have any of the following versions of server it would support the maximum RAM upto 4 GB.

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Windows Server 2003, Standard Edition SP2
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Where were you saving the old Excel files to: c:\my documents for example. Is your new Excel saving or retrieving documents from the same location? If not, it will look like the old files are gone, when Excel is simply looking in the wrong place.

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Canon copiers c3100, ir5000, & ir7200 scanning files issue.


Ok, so working thru the troubleshooting model you have identified the symptoms fairly well but I dont know if you have adequately identified the area affected. In order for the copiers to create a file on a network server they need user names and passwords to access a network resource and they need sufficient rights to create a file. Have you tried to log into the scan folder on the server using the copiers credentials from a workstation?

The next step, of course is to identify what has changed.If you had a problem with a domain controller is it possible the user accounts for the copiers got deleted/damaged/modified?

Log into the internal web page of the copier by plugging its ip address into the address bar of your favourite web browser and verify that its network settings (dns server, domain name, etc) are correct. I believe you can ping the server from the web page as well, if not it can be done from the tcp/ip setup screen on the copier control panel.

There is no way to manually flush the DNS cache on the copiers except for powercycling the device, just make sure you are turning it off by the main power switch near the back of the machine and not the on-off button on the control panel.

I dunno if this qualifies as a solution or a clarification request but I would start with the user accounts and access permissions.

HTH

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Connecting printer to SBS (Small Business Server)


You can physically connect the printers to the server and share it from there or leave the printers connected to your computer and have the server connect to them via a Local Port which routes to your computer!! To do the Create the local ports you'll need to 1.) share the printers on your pc 2.) Go to the server and go to printers in control panel 3.)Click on Add a new printer then next 4.)Select Local Printer connected to this computer; De-select Automatically Detect Printer 5.)Select Create new port and select Local Port 6.)In the enter a port name, enter the full network path to the printer i.e. \\your-pc-name\printer-share-name click ok 7.) Select the drivers for that specific printer(if its not there click on have disk then browse to the drivers to install them) 8.) Continue through the installation until finish) 9.) Repeat steps for additional printers Keep in mind that your computer still needs to be on! You can check to see if your printer support a network card to make them fully network printer you can add them to the server this way and only the server would need to be on! Or you can also get a print server(Device that makes regular printers into network printers). Now when it comes to the scanning, i don't know of any way to share a scanner with just windows alone, but there are third party software that allows you to do that Check out http://www.remote-scan.com/ There are also printers that sorta do the scanners sharing by automatically scanning and putting files in a designated area on the network! Hope this was helpful regards, babb

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