Question about Sentry Fireproof Safe

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My sentry i use the correct combination it unlock on the little screen i don't hear aclick and safe will not open i replace battery for brand new and still won't open

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Hello. Remove the battery and clean the battery terminals with the eraser end of a common pencil. Then get a new battery that you know is fully charged. Put that new battery in and your safe should open. If it still will not open, your only choice is to call a lock smith. J.

Posted on Jul 17, 2010

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Posted on Jan 02, 2017

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I have sentry safe ,lost key but I know the combination i have sentery safe wthih combination lock but i do not have key ,i do have combination. how can open the safe


Put the combination in and open the door. You only need the key if the battery goes flat.

You can get a new key here

Key Replacement

How to open without a key

open sentry safe without key Google Search

This kid shows you how to open one by bouncing it on a bed! If it is fixed, you hit it with a rubber mallet on top.

How to open digital safe without any tools or keys IN 2 SECONDS

Feb 18, 2018 | Sentry Home Security

1 Answer

Have had a CSW 3813 Sentry Safe for several years. Have had no problems until lately. Key #2090 opens the lock, we punch in combination that we have always used, then punch enter. The response is, the...


Sounds like you need a new battery replacement.

To replace the battery pack, unscrew the screw below the electronic lock case, turn the lock case to the right then remove it.

You can have the online manual from the link below, just make sure you have installed the adobe acrobat reader on your computer to view this file cause its pdf format.
http://www.sentrysafe.com/pdfs/OwnersManuals/503662.pdf

Additional info can be found from this electronic safe sentry manual
http://www.sentrysafe.com/pdfs/OwnersManuals/505748.pdf


If the problem leads to acquiring the right combination for your safe.... call the attention of Sentry Safe Shop

You must call (800) 828-1438 for combination retrievals.
or send a notarized letter stating you are the owner of the safe, personal information, model and serial number of your safe and must indicate the method on how you will receive the combination.

See further details from this link
http://www.sentrysafeshop.com/Lost-Combination-Sentry-Safe-Combination-p/lost%20combination.htm

Please post back for any clarifications and let me know so I can help you further.

Apr 05, 2011 | Sentry Fireproof Safe

1 Answer

I have a sentry fire safe and the plastic gear where the handle turns the safe open has been stripped. I have the correct combination and have replaced the batteries but i cannot get the safe to open


If someone attempts to open the locked safe by forcing the safe handle to the open position it can strip the plastic gear. So even if you have the correct safe code and the batteries are fully charged the safe will not open. If you can lay the safe on its side (hinge side on the floor) gravity and banging the side of the safe with a hammer may cause the bolts to unlock. Unfortunately, if this doesn't work you will need a locksmith to open the safe.

Good luck.

Terry Whin-Yates BA Hons (Criminology)
3rd Generation Master Locksmith
25+ Years Experience
BC Security License : B4227
604-773-5625
http://www.mrlocksmith.com/

Nov 24, 2010 | Sentry Safe Fire-Safe Home/Office Safe

1 Answer

I have a sentry SO500. I know the combination but


A locksmith would try to replace the batteries. Sometimes you will get the green light but the batteries still will not have enough power to retract the latch.

Jun 12, 2009 | Sentry Fireproof Safe

1 Answer

Can't open combo/key sentry safe.


You need to contact Sentry, they will send you an emergency unlock code.

Number in US is 1-800-828-1438.

See also:

Lost combination or keys

Replacement Keys and Combinations

Sentry Safes Key: 2 Replacement keys for sentry fire safe

Apr 18, 2009 | Sentry Fireproof Safe

1 Answer

I can't seem to unlock my safe Sentry 1250.


Locksmiths agree sometimes even with the green light the safe’s batteries are not strong enough to retract the latch. Try replacing them with some new alkaline batteries

Jul 13, 2008 | Sentry Fireproof Safe

2 Answers

New sentry csw3813 stuck open


do you have the manual i have the same problem but close and the manual is inside the safe is the original keycode but dont remember it

May 18, 2008 | Sentry Fireproof Safe

1 Answer

New sentry csw3813 stuck open


Remove the screw from the backside of the door.

Feb 25, 2008 | Sentry Fireproof Safe

2 Answers

Sentry safe


u can request a lost combo from the sentrysafe.com u gotta get a it noteiatized and send it in to them the details are listed on the webpage i hope this helps u

Aug 25, 2007 | Sentry Fireproof Safe

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