Question about Acer Aspire 4315 Notebook

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I have an acer laptop and cannot input Mcafee security program on it. It keeps telling me an error has occurred. I think I have turned off all firewalls

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  • theresapoll Jul 17, 2010

    I still need help

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  • Acer Master
  • 6,993 Answers

Hello,

Which operating system are you running on your computer (Win XP, Vista, or Win 7)? The problem could be either from your operating system or the Mcafee program that you are trying to run.

Try to run the Mcafee on another system and see if it will install.

If there is virus on your system, it can debar the Mcafee from running. The solution to this problem is to re-run windows operating system.

Take care.

Posted on Jul 17, 2010

  • theresapoll Jul 17, 2010

    Thanks for answering my question but frankly some of what you are saying to me is greek, I am new at this. This laptop has Microsoft Vista on it and it does have a virus. I have tried everything that all the books I have told me to do and still I cannot load the security program. If you can possibly tell me step by step what to do I will try it. Thanks once again

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