Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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Power doesnt work...

For some reason the power on my hard drive wont work. Is there a way I can take the hard drive itself out? Or is there a place where i can get it fixed?

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Both, you can get a replacement psu, have you checked the fuse in the plug????
Or take it out of the enclosure and either put it into a pc or buy an enclosure

Posted on Jul 17, 2010


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Good Morning

I looks like your computer is trying to boot off of a floppy disk that is not present or doesnt work.

Hit the f2 and enter setup
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If this fixes the problem then you know your hard drive is good. If the drive is good you probably want your first boot device to be your dvd or cd rom drive. Then you want your Hard drive second.

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try to change the pin at the back of your hard drive, place it into master if it doesnt work move it to slave, and if doesnt work again. , change your sata or ide cord, and if doesnt work defenitly, your hard drive have a problem.Try to buy a new hard drive . .
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Hello my  friend, regarding on your problem we have to consider first the different possibilities that cause this hard drives won't work. First try to double check the connector if it is properly connected or the power cable connector that causes no power that eventually give no power to the hard-drive. Another if you can notice the hard-drive, if the power of that device if present then eventually the problem is your hard-drive but if doesn't have a power then their are possibility that the power supply is  wrong. My recommendation, if you could fine a technician in your place then better you have to seek assistance in order to help you save your files from lossing it and to check if what are the main reason why this device won't work properly even you tried different computers. In that way, you can save files. Or if that device is under warranty then ship it back to the supplier to have a replacement but make sure that they have to make a back up from all of your data.
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Try it on a different USB port or on a different computer - is this hard drive powered via a mains cable ? If so is that plugged in and switched on as well ?
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If you dont hear anything at all, no power and you dont see any green power lights then you may have to plug into another known good power outlet. check that your power connections (including the power adaptor) are secured and if on a strip power off and on. If that doesnt work, try another power adaptor. If those doesnt work
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