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HP 5510 says clear paper jam. There is no jam

HP 5510 says clear paper jam. There is no jam there is no packing inside printer. It will not print. Is this printer beyond help?

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Verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.

Posted on Oct 14, 2010

Testimonial: "I haven't tried it yet because it is no longer hooked up but I will. Thank you for your input."

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You could try unplugging the printer from the wall outlet, wait a few seconds then replug. Often times HP printers require a memory reset to clear up problems. There is no need to unplug from the computer, just the outlet.

Posted on Jul 17, 2010

  • David Moses
    David Moses Jul 17, 2010

    If your printer has the attachment that allows it to print on both sides of the paper, it is possible that the paper is jammed in the attachment will will not necessarily be seen. The attachment can be removed to clear the jam.

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2 Answers

Why am I getting Paper Jam message?


check your paper size and setting. This will give you a paper jam every time.

Sep 04, 2014 | HP Photosmart 5510 All-In-One Printer...

1 Answer

HP 5510 All In One. Error message Paper Jam when printing photo paper 8X10. There is no paper jam. Plain paper runs right through.


Have you changed the paper properties to reflect that you are using a heavier weight paper?

If not, then the printer might not be set right for the paper you are using and that can cause the problem you are seeing.

Dec 05, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Paper Jam when it is not jammed. Can't print.


It could be an issue with the printer, make sure that there is no paper jam or check for any tiny bits of paper is side the printer, that could cause the issue.
However try reseting the printer
Follow the below steps to reset the printer;
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
This should fix the issue.

Sep 27, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Where is the dirty sensor?


you can find it inside the printer, you have to dismantle it,you can find it under the paper feeding roller,you have to remove the whole assembly..

Sep 04, 2009 | HP 5510 4-in-one Printer

1 Answer

Paper Jam, Clear jam


This may be caused by a dirty sensor. Disconnect power supply, open the printer and clean everything. You may use toilet paper. Be careful not to leave fragments of toilet paper inside the printer.

May 06, 2009 | HP 5510 4-in-one Printer

2 Answers

Paper jam hp 5510


Look in the rear of the machine for an access door.

Jan 04, 2009 | HP Officejet 5510 All-In-One Thermal...

1 Answer

Paper jam


I have an HP 5510 All in one, and mine did the same thing. There was a plastic fingerlike thing that had hung up just to the right of the printhead, preventing it from moving. I removed the cartridge and managed to get the part unstuck with a screwdriver.

Oct 20, 2008 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Paper jam


i have an hp office jet 5510 and its not print and it keep on saying cartiage is jam , the timeing is all mess up the leg that bring the paper out keep on coming up whilethe cartiage is going across is there a way of reset the print to get back the timeing

Nov 01, 2007 | HP Officejet 5510 All-In-One Thermal...

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