Hi there, recently my sansa m230 has stopped allowing my to delete all my media files when I jack it into my computer. When I do jack it in, all it shows are some folders named Auible, Config, And Record What do I need to do to get it working again?

Your SanDisk Sansa Player does not allow you to delete files from within the player. Deleting Music Files On Your Sansa MP3 Player When your player is connected to your computer with the USB connector, you can use your computer file browser software to view all files on your player. Your player will appear as Sansa m230 or m240. Follow these steps: Playing Music 1. Use the USB connector cable provided with your player to connect the USB port on the top of your player to an open USB port on your computer. The player will appear as a Windows Portable Device on your computer. (Can’t find the USB port on your player? See The Basic Controls section on Page 3.) 2. Delete your music files to the player with software tools like Rhapsody, Windows Media Player or Napster Client. 3. To use the Windows Media Player, Rhapsody Client or Napster Client software to delete files to your player please refer to the Windows Media Player, Rhapsody Client or Napster Client help file. NOTE: While you can store and organize your audio files on your player using folders with names you select, your player will ignore folders and names. Instead, your Sansa player will extract information from each audio file so that you can use the software menu to navigate your files by artist, album title, song title, and other useful criteria.

I went into "My Computer" and right clicked on the Sansa. I then chose reformat since I already had the files backed up. The Sansa was then reformatted and I was able to add music to my player.

If you cant delete the files then the files inside is affected with virus. The only way is to format the device.So that virus get deleted.

Hi...

If you want to delete music from your mp3, there are 2 ways, but the easy ways is you just plug your mp3 in your computer, after that if your mp3 will be detected but your computer, com can see all your music, now you can delete that music or files that you want to delete. "good luck"

Hope it me helpful for you!

Regards
PCmania

http://www.sandisk.com/sansa/#/support-0/

dont forgzet to rate this post

You should be able to modify and delete playlists/songs by connecting the player to your computer and accessing the files by going into my computer and selecting the player drive.

Your SanDisk Sansa does not allow you to delete files from within the player.
Instead I recommend that you follow the steps below to delete the music
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
Hope this helps

P.S.Please rate accordingly...
Thank You
Computerrep

Try going to "My Computer" clicking on Sansa, opening the music folder, and deleting the songs from there.

Hi big dee. Deleting songs from your M230 can be done by either browsing the player through your Windows Explorer and then selectively deleting the music file, or by formatting the player which would delete all of your music files. It's also important to know that your player has 2 modes -- MTP and MSC -- because music files saved in one mode would not be seen in the other mode, and vice versa. To switch the modes on your player, use the menu and navigate as follows: Menu > Settings > USB You would get a choice of "Autodetect" (this is for MTP) and MSC. Here's how to delete the files: Step 1: Plug in your player to your computer. Open explorer and check if your player is detected. Your player's LCD would display "USB Connected" and the mode would be indicated below that. If your player's mode is MTP: A. Look for the Sansa M230 icon on Explorer (it will be recognized as a Portable Audio Device). Double left click on it to browse the player. B. The player will have 2 sub-folders: "Data" and "Media". Double left-click on the "Media" folder and either find your music files or open the "Music" folder to find your music files If your player's mode is MSC: A. Look for the Sansa M230 icon and drive letter on Explorer (it will be recognized as a "Removable Drive". Double left click on it to browse the player. B. The player will have several sub-folders such as "Audible", "Config", "Record". You may already be able to see your music files or the player may have a "Music" sub-folder. Open that to check for your files Step 2 Once you've located your files, you may now be able to delete them. Step 3 Once you've unplugged your player, the M230's LCD will display the message "Rebuilding Library". Let that process complete, then you may turn on your player to confirm that the files have been deleted. To format your player, just right-click on the M230 icon in Explorer, then select "Format". When the Format window appears, make sure to select "FAT" as the File System type, and also make sure that the "Quick Format" checkbox at the bottom of the Window remains un-checked. I hope this info helps. Enjoy your M230. :)

Reformat your Sansa via My Computer. Right click on your Sansa while in my computer, and then FORMAT. Please understand that this will delete ALL of your files. You will have to resync any pictures or music. I had to do this in MTP, AND MSC mode individually to get rid of those pesky items.