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Hi, I bought a USB cable to connect my Samsung SGH D 500 with my PC. It does not work, probably because the software is compatible only with Windows 2000/NT (D500 is an old phone, dating back to 2004). Any solutions? Thanks, Donata

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  • Cell Phones Master
  • 4,737 Answers

Well, your phone supports Windows XP. If you have installed the Pc Suite, it should detect. If not, try this way. Uninstall the pc suite, connect your phone with the usb cable, the pc will start searching for drivers and "Found New Hardware" Wizard will pop up. Follow the onscreen instructions and locate the drivers by clicking "browse" and install it. After it's done, you can install the pc suite. Restart you computer and it'll be fine. If it's windows Vista or Windows 7, you need to install it in "Compatibility" mode. I need more details to assist you.

Good luck.

Thanks for using FixYa.

Posted on Jul 17, 2010

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Posted on Jan 02, 2017

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How to connect samsung phone to pc


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if problem persists you need to flash your phone

To flash you need *USB cable compatible with your handset *A Computer *PC suite of your handset *Internet connection(Min speed 1Mbps)

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