Question about AquaVac Tigershark Plus Robotic Automatic In Ground Pool Cleaner

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Aquavac Tiger shark won't operate

We bought a resale home with an in-ground pool. It came with an Aquavac Tiger Shark automatic pool cleaner. I used it 3 times with the water dirty and it worked normal. Once the water was clear, I used it and the unit was practically climbing out of the pool and not covering the entire pool. Last week I bought new filters for it. Now, yesterday I put the new filters in, went to use it and the unit wont turn on. The Base powers on but not the pool unit. I called the 800 number on the manual and the company is now owned by Hayward. They sent me hopelessly thru the automated phone system. I typically fix my own things so I'm hoping I won't have to take this in for repairs. Any help will be greatly apppreciated. Thanks

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  • DIYknievel Jul 19, 2010

    Hi, Thanks. I tested the power supply and sure enough sockets 1 & 2 have 24V across but 3 & 4 do not.
    Having discovered this, can you recommend any next steps? I plan to remove the cover later today and trace the wires coming from sockets 3 & 4 just to see if something came loose. If that doesn't help I guess I'm done. I am having trouble finding a repacement power supply online let alone the inner components for this one.

    I do have another question. Again, I inherited all this used equipment. Although this Tiger Shark system worked 3 time before dying, I can't help but notice the acutal cleaning unit motor states "P40000" & "26V" while the power supply states "P30000 & "24V". Should I be concerned about this difference? The cleaning unit is labeled "Tiger Shark"(not Tiger Shark II, Plus, etc...)

    Thanks again for your help.

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The power supply powers on even when it doesn't output any voltage, so it's kind of misleading. You should have the power supply checked or you can do it yourself if you have a multi-meter, by measuring the output and making sure there is 24V.

Posted on Jul 17, 2010

  • bakhaldoun Jul 19, 2010

    I wouldn't be concerned about the 2V difference. If you know how to measure diodes and trasistors, you could probably fix it yourself by buying/recovering components and replacing the defective ones. Otherwise, find a electronics repair shop and they will fix it for you. Good luck!

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