Question about Dell 962 Photo All-In-One InkJet Printer

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Dell 962 printing but not scanning - Dell 962 Photo All-In-One InkJet Printer

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Hi Please re-install the software
that came with the printer. that should solve the problem

Hope it works fine now.

Posted on Jul 18, 2010

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My Del 962 will not scan. The light does not come on and it does nothing. What should I do?


Hi,.... I'm having the same problem as sharon_mi334. My Dell AIO 962 does not copy, fax or scan...but prints. When attempted(copy, fax or scan), the output is a scanned image or a print out that's completely black. When I looked at the "scanner light unit/ copier camera" or what-ever it's called ... the gizmo that moves across under the glass plate,... I noticed there was NO light coming out of it as it should on any other copier, etc. Sooo,... is that the problem, ie: unable to copy the image? If so, can I fix that by replacing a bulb or a particular unit? Looking for some advice and thank you for your help and time.

medflight.

Dec 11, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell AOI printer 962 showing error 2200 when trying to scan or copy. I have tried disconnecting and re-installing but have been unable to fix it. Can anyone help ? Mac


go to printers find dell aio 962, right click propertys, check 1st it is set to the right port, usb, paralell which ever the printer uses and that bidirectional support is enabled.same prop. page click advanced and be sure start printing immediately is checked then ok and try printing then. if no prob here then you may have a bad driver, a bad cable or a bad printer.

Jul 26, 2009 | Dell Office Equipment & Supplies

1 Answer

Scanning picture using dell all in one 962


hi

try to do a flee power of the printer

check wether things are working or not after this .

if it doesnot work then try to uninstall and reinstall the system ....

Jul 22, 2009 | Dell 962 Photo All-In-One InkJet Printer

3 Answers

Dell 962 Printer won't scan


re-install the software that came with the printer.  that should solve the problem
Randy

Dec 02, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Can't get all-in-one center to work


bin the printer and do not buy from dell again

Apr 28, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanning Problem


Are you getting any kind of pop ups when you try to scan?

What kinds of AntiVirus Software are you using.

What operating system are you using: ex. Vista; XP Home; XP professional?

Answer these questions and maybe I can help you

Mar 26, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

2nd request - Dell 962 All-in-one Printer - from glass top


ok..start by removing the printer from your printer panel.

then go here for fresh drivers(not the CD version)

reinstall

hook up printer

see how it works

Mar 17, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Dell AIO 962 can't send scanned info


Try reinstalling the printer software by downloading the latest version from support.dell.com.Also try using the printer with a different system if avialable.

Dec 27, 2007 | Dell 962 Photo All-In-One InkJet Printer

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