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Dvd drive detection problem

Hi. i have a new hp tx1420us tablet pc. the problem is it can not detect the dvd drive in the device manager nor in the bios. I tried the troubleshooting tips provided by hp but problem persisted. pls help

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I have an hp dv2422la with the same problem and just discovered something after trying many solutions with drivers and configuration. It is a problem of the fisical design of the dvd rom, If you open it by stiking a wire or stick in the little hole you will be able to open the drive and realize the cable under the cd carriage is maybe the same way that mine. It is not secured enogh and it is bent and scracht so that the information to the computer is going crazy, sometimes works and some others not, am I right or not?????? let me know please

Posted on Apr 22, 2008

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Dvd drive detection problem




click start Control panel administrative tools computer management device manager scroll to cd/dvd rom drives + to expand could be a yellow question or exclamation mark ? ! or a red X right click update drivers

you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard

you need only do the registry check if you cant see the drive/s in windows explorer/my computer

to check the registry
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


hope this helps you

Feb 19, 2012 | Computers & Internet

1 Answer

DVD A DS8A1H ATA drive is not detected by Device Manager at times and will drop out sometimes after running for awhile. The problem seemed to start the last time that I used the itunes program. The device...


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jul 18, 2011 | Computers & Internet

1 Answer

Dvd detected as cd rom


Hi,

First go to Control Panel - Device Manager - CD/DVD - doubleclick the device - Driver's Tab - click
Update Drivers. If this do nothing then RIGHT CLICK the drive - UNINSTALL -REBOOT
this will refresh the default driver stack.

Jun 03, 2011 | Computers & Internet

2 Answers

My Presario F700 won't recognize it's dvd drive. IIt doesn't show in the boot options, so it would appear that the BIOS is not recognizing it. I have tried the drive in another laptop and the BIOS detects...


Try going into "control panel", find "device manager" and right click on it. In the list, find cd-dvd rom drivesand click on box at right side of line item. It should dop downand show your device. right click on it and you shoud see "enabe" or "disable". If it says enable, click on that.

Mar 15, 2011 | Compaq Presario 700 Series DVD-Rom Drive...

1 Answer

My dvd drive couldn't be detected. could you help me with this, thank u


go to device manager, by clicking on start, right click on my computer and go to manage and see if it is detected in device manager, if it is, it may just need a new driver. Look for any Yellow ! or ?

If it is not then scan for newly added devices. If it still is not detected and in a laptop, WHILE POWERED DOWN, press gently on the DVD drive door like you are pressing it to be closed. if it has come unseated this may help. If on a desktop this wont help and you will need to verisfy that the cables have not come undone, rare but can happen especially with travel. If neither works, and in a desktop you can power off and put in a different drive. if this works you know your last drive has failed and that you can now be the proud owner of a new drive! If in a laptop a bit harder a not may people have a spare DVD drive that will fit yours just lying around. Try placing a different disk in the drive say a cd and see i it is still not finding it.

Mar 13, 2011 | Computers & Internet

1 Answer

My drive wont read anything. I am trying to install MS office from a DVD. my device manager says it's working properly and I tried the Microsoft Fixit and that didn't work


Hi,

Device Manager states that it is working properly because it is detected by the computer. However, device manager has no capability of check if there's a problem with the lense of the DVD Drive. You can try a diffent CD to check if the problem is with the MS office CD or with the drive. If the DVD Drive still cant read any other disk it only means that it has a bad lense and you need to replace the DVD Drive.

Thanks for using Fixya.

Jan 31, 2011 | Samsung SD 616E (729507925578) Internal...

2 Answers

My HP dv9610us doesn't see my DVD player. Not seen in "My Computer" and not n the "Device Manager"


HI there,

Here's a link to Microsoft's automated tool for restoring unrecognized DVD drives. It doesn't work every time, but alot of the time it does.

http://support.microsoft.com/gp/cd_dvd_drive_problems

Best WIshes,

Marcus

Sep 15, 2010 | HP DVD DRIVE DVD Drive

2 Answers

When i put in a disc in my CD Driver nothing happens


May be dirt on the laser lens and the drive can't detect the pressance of a disk. It is possible to clean it with a cotton bud by gently wiping it accross the lens but it means removing the drive and taking the top of to access the lens.

Feb 02, 2010 | HP DVD DRIVE DVD Drive

1 Answer

I have a hp pavillion laptop with the philips dvd-ram sdvd8821


Just try to reinstall the DVD driver software through the Add Hardware wizard at the control panel. From the Start menu, left click the Control Panel, and the Add Hardware. Right to left click to open. Just follow the instructions and let your PC do the rest. If you have an internet, connect your PC without opening any window. Your PC will autoconnect and search the internet for the proper software driver. Wait for
a few minutes, until it is installed. Hope this Help.


Dec 12, 2009 | Acer (KV.16X04.007) DVD Drive

1 Answer

Failed printer HP Deskjet F380.


These are the first few steps you should take.
First, go to the HP website and make sure you have the latest Vista compatible drivers for the device.
Update the drivers and see how you go.
Failing that uninstall the device from the device manager and get rid of the drivers while you are at it.
Disconnect the device then reboot the computer.
Shut the computer down again, re-connect the device and reboot. Allow Windows to detect the device and, if asked, give it the new drivers or if there was no update then let it install the original drivers.

Jan 15, 2009 | HP (280751-B22) Internal DVD Drive

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