Question about Office Equipment & Supplies
My english is bad, I try my best to describe the possible solution.
802 problem happens because the cartridge got stuck like the last poster said. Try to clear any obstacle on the track so the cartridge can move from left to right, if it cant, something stuck.
For my painter, the "plastic" with the serial number sticker somehow loosed, and blocked the movement of the cartridge from left to right. After I put that "plastic" back on, it's fixed.
Hope it helps, thanks
Posted on Mar 25, 2010
Its probably the the little carriage holding the cartridges has gotten stuck. Just turn it off (hold the Power button) and turn it back on. It should be fine.
Posted on Aug 22, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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