Question about Visioneer RoadWarrior Patriot Handheld Scanner

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My scanner scans black Does not scan document.

My Roadwarrior scanner scans black Does not scan document. Returns a black image

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  • 78 Answers

Does the scanning light come on? The light may be burned out. Also Try cleaning the scanning tip.

Posted on Jul 17, 2010

  • cathyb55 Mar 28, 2011

    How do you clean the scanning tip?

  • methjd Mar 30, 2011

    I must have posted that fix after a long night at the keyboard. What I meant was to clean the cable contacts. Unless this is an expensive unit just buy a new one.

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All areas outside of the document will be black only. I don't know how you were getting white background.
If you want white background around your scanned image, a) stick the check (in this example) onto a white paper and scan the whole sheet. Ensure double detection is off. b) You can also do this in software, by cropping a larger area outside the scanned image.

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I have many years experience repairing Canon scanners so here is my suggestion for you.

If you try to scan in another peice of software is the image still black? Try using Microsoft paint to scan a document or picture in with. If you get a good image then the software your using to scan with needs to be corrected its probably a setting in the software.

If you scan with another piece of software like microsoft paint and the image is still black then my guess is that your imaging lens is defective on your scanner and will need to be replaced. If that is the case its probably cheaper to buy a new scanner then to have it replaced.

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You can scan a document or photo or negative film etc.. using a scanner, there a many types of scanners which you can choose as per your requirement. There are dedicated scanners, all in one integrated scanners, or two in one like that.. but if you need it for your professional use or daily use, it's better to get a dedicated scanner not "all in one" since with all in one if the copier fails or fax fails, the scanner will also fail because they are related and built-in integrated.
The process of scanning a document is as follows;
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  • > Press scan button or scan using the integrated software from the computer.
  • > Customize the scan settings/quality.
  • > Save the scanned documents.
Printing a document to a larger size is different, you can use photo editors like photoshop, paint.net etc..where you can changed the resolution as well as the size of the image. It's best to change the size or resolution before you give the print command. Or you can also change the print size with the paper size or print size.
If you still need more help, please let me know with more details. I am ready to assist you.

Good luck.

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If possible, try it on another computer. If the symptom is the same, then the scanner requires service.

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