The Battery will not charge (by 3 users)

I do have a manual, but not at work with me. However, I do remember seeing an explanation for a switch that is located on the lower left hand corner of the pda that you would have to use a paper clip to reach. I would wait for someone else to verify, but I suspect this is a hardboot type of reset instead of the button located on back that is accessed via the paper clip. This second switch located on the bottom of the device was a batter disconnect or lock out or something like that.
Just my humble thoughts.
I've done lots with the Ipaq series but not so much with the Toshibas. I helped my 10 year old daughter buy this one used off of ebay with her allowance so we had to go with a low cost pda.
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