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No Internet I can't get on the internet my wireless is up and running properly. What do I do? I have a Dell Inspiron 6400. Thank you. Dell Inspiron 6400 Laptop

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You need to check first if the wireless switch is turn on.If it is on, check the function key for the wireless. Some computers have function key. Sometimes it is combination of fn and f5. Press those keys at the same time and you should see a pop up window and check if the current status is on. If it is on, uninstall/reinstall the wireless driver in device manager. and restart your computer. If this didn't work. You need to do re installation of your operating system.

Posted on Jul 20, 2010

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Posted on Jan 02, 2017

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1 Answer

No Internet Connection


Hi kathy

I believe you are connecting to the internet using wireless. Are you using this laptop to connect to a home wireless network or you connect using a cable. This will be a good way to analyze your problem

Post the ip address that you are getting.
You can get the ip by
start -run-type cmd enter
you will be in the black command prompt
just type ipconfig
and let me know what you get under ip address.

Also let me know the wireless router, your Internet Service Provider and also how many systems are there are at your home if you are connecting to a home wireless network.
Also let me know which is firewall or antivirus program that you have.

thank you do let me know if this works and do share your experience.

thank you
rakesh
Expert in Dell

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