I WANT TO TRANSFER MY VIDEO FROM MY TAPE IN THE CAMERA TO THE COMPUTER BUT MY COMPUTER JUST SAYS THERE IS NO DEVICE. I HAVE THE USB CORD THAT CAME WITH THE CAMERA DO YOU HAVE TO HAVE A PROGRAM OR SOMETHING I WANT TO BE ABLE TO BURN THEM TO A DISK
THANK YOU
HEIDI
i need installer for my product
6 Other Users Have The Same Problem
Comment by guthrieclan, posted on Jul 04, 2008
Same camera for me, I have the usb cable, i even bought a firewire cable adn don't get the computer to recognize the camera at all! Is there supposed to be a install disk or something?
Comment by Glenda-Gaye, posted on Jun 16, 2008
I need to upload from my video camera (model GR-D370U) to my computer but I do not have the software. Where can I obtain this?
Comment by Guest, posted on Jun 07, 2008
when I connect my camera it does not recognize a device is there so I can't transfer or download the video to my computer.
Comment by nilsnelson, posted on Jun 04, 2008
When I try to capture video to PC using either USB or DV cord I always get the message "Device Installation Failed". What am I doing wrong? I have the camcorder in "play" mode and video mode.
Comment by kindeh, posted on May 26, 2008
I have the same camera and encountering the same problem. I am trying to transfer my video to my computer using the USB but it is not working.
Be sure your camera is on when you have connected it to your PC. Then you have to put it in Play mode and rewind the tape if it's a USB cable you connect with. Start Windows Movie Maker and test.
The following link could be useful http://www.microsoft.com/windowsxp/using/moviemaker/getstarted/default.mspx
Best regards
Estanislao
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Comment by world gates, posted on Apr 27, 2008
thank you verey much
