Question about JVC GR-D370 Mini DV Digital Camcorder

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JVC DIGITAL VIDEO CAMERA MODEL NO. GR-D370U

I WANT TO TRANSFER MY VIDEO FROM MY TAPE IN THE CAMERA TO THE COMPUTER BUT MY COMPUTER JUST SAYS THERE IS NO DEVICE. I HAVE THE USB CORD THAT CAME WITH THE CAMERA DO YOU HAVE TO HAVE A PROGRAM OR SOMETHING I WANT TO BE ABLE TO BURN THEM TO A DISK

THANK YOU
HEIDI

i need installer for my product

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  • 9 more comments 
  • world gates Apr 27, 2008

    thank you verey much

  • kindeh May 26, 2008

    I have the same camera and encountering the same problem. I am trying to transfer my video to my computer using the USB but it is not working.


  • nilsnelson Jun 04, 2008

    When I try to capture video to PC using either USB or DV cord I always get the message "Device Installation Failed". What am I doing wrong? I have the camcorder in "play" mode and video mode.

  • Anonymous Jun 07, 2008

    when I connect my camera it does not recognize a device is there so I can't transfer or download the video to my computer.

  • Glenda-Gaye Jun 16, 2008

    I need to upload from my video camera (model GR-D370U) to my computer but I do not have the software. Where can I obtain this?

  • guthrieclan Jul 04, 2008

    Same camera for me, I have the usb cable, i even bought a firewire cable adn don't get the computer to recognize the camera at all! Is there supposed to be a install disk or something?

  • martyboy17 Sep 02, 2008

    trying to connect camera with Video tape to my mac book to use the dvd program.  However no computer recognizes when the usb is connected

  • delia64 Oct 31, 2008

    i need a sofware

  • Anonymous Dec 04, 2008

    I WANT TO TRANSFER MY VIDEO FROM MY TAPE IN THE CAMERA TO THE COMPUTER BUT MY COMPUTER JUST SAYS THERE IS NO DEVICE. I HAVE THE USB CORD THAT CAME WITH THE CAMERA DO YOU HAVE TO HAVE A PROGRAM OR SOMETHING I WANT TO BE ABLE TO BURN THEM TO A DISK


  • sidingman Dec 11, 2008

    I do not have the software to hook the jvc up to my pc

  • marj_1925 Jan 02, 2009

    i have the same problem with GR-DVL300U

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5 Answers

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Hi Heidi.

Be sure your camera is on when you have connected it to your PC. Then you have to put it in Play mode and rewind the tape if it's a USB cable you connect with. Start Windows Movie Maker and test.

The following link could be useful http://www.microsoft.com/windowsxp/using/moviemaker/getstarted/default.mspx

Best regards
Estanislao

Posted on Apr 22, 2008

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I don't think you can transfer video through USB. I am not sure, but it would be much easier to buy a firewire card ($30), and then get a DV cable. This is what I use, and it works well.

Posted on May 20, 2008

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Hello i'm in jamaica and i have a jvc video cam model # gr-d30u and right now its just black sreen i'm seeing please help me

Posted on May 20, 2008

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I have the jvc GR-DA30U model camcorder and am having difficulty finding the right cable with a 3 ring mini plug that goes into the camera and the firewire connector on the other end. I can find cables with both male firewire connectors but cannot locate one with the mini plug. The cable that came with my camera is a phono/rca type on one end and a mini plug on the other.

Any suggestions would be appreciated. Thanks, jerry

Posted on Aug 25, 2009

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The USB cable that came with the camera will ONLY transfer still images. You must use the DV cable to transfer video.

Posted on Jul 21, 2009

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larry james
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SOURCE: JVC DIGITAL VIDEO CAMERA MODEL NO. GR-D370U

I USE ULEAD SOFTWHERE. IT WORKS WITH ALL DIGITAL CAMCORDERS I TRIED EXCEPT FOR SOME SAMSUNGS AND OLDER JVC'S. LARRY

Posted on Mar 14, 2008

  • 1 Answer

SOURCE: JVC DIGITAL VIDEO CAMERA MODEL NO. GR-D370U

You need to use a firewall connection 1934 cable that can purchased at most stores, Radio Shack, Target, Best Buy and other stores.

Posted on Jan 17, 2008

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I USE ULEAD SOFTWHERE. IT WORKS WITH ALL DIGITAL CAMCORDERS I TRIED EXCEPT FOR SOME SAMSUNGS AND OLDER JVC'S. LARRY

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Use firewire connection(DV Port) and must use a good quality cable. Sub standard cable lead you to trouble. There's no Vista issue with this camcorder model, only at the software side, JVC website provide a list for those update is needed including upgrade link. I can not post the link this time since that was long time and i need to search for that again. Have search it on JVC site, i will give you an update as well. Good Luck, keep in touch

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