Question about Breville SK500-XL Stainless Steel Cordless Electric Kettle

2 Answers

Automatic switch off not working when water reached boiling.

My Breville electirc Kettle does not switch off after water reaches boiling. The water evaporates forever. It has to be manually switched off.

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  • kmel90 Jan 20, 2009

    I have the same problem described above. I thought it was taking longer to turn off once boiling temperature was reached and now it just stopped turning off.


  • eschr1956 Feb 22, 2009

    same problem. can it be fixed.

  • petmv Apr 05, 2009

    We have the same problem, it does switch off but rather late.

  • Anonymous Mar 23, 2014

    When boiling has reached maximum it does not
    switch off

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There is no do it yourself fix for this problem. However, placing a folded cloth on top of the kettle (covering the spout) will cause it to switch off quicker, as it increases the pressure inside the kettle.

Posted on May 04, 2009

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I have the same problem. I think my problem is caused by the lid seal being totally deteriorated. I can't find a replacement part for the seal alone. Breville wants to sell a entire new lid for $28 but I only need a seal. Will try to find an "o" ring that size or use the towel over the top idea above.

Posted on Feb 17, 2013

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e mail askus@brevilleUSA.com

Send them model number
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your name and address
where and when device was purchased
They can send you a part or send you a FEDEX label for a warranty repair.

This is a very common problem

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