Question about Televison & Video

1 Answer

When I load a disc in the DVD player it first says 'read' then'error' and on the TV screen it shows '! check disc' (very occasionally it will play the disc) I bought a lens cleaner at Radio Shack for $25 and it won't 'play' it either.

Posted by on

  • imschatz Jul 18, 2010

    Your solution was helpful even tho' it didn't work. Now I know I really do need a new DVD player.
    I especially appreciated your prompt replies and the details of what to try.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 10,515 Answers


Kindly mention few details :-

1. Make and Model of the DVD player?
2. How old is the unit?
3. Have you tried to open the player and manually cleaning the lens?
4. Is that the problem with all DVD's?

Let me know,so that we could proceed.


Posted on Jul 16, 2010

  • 6 more comments 
  • imschatz Jul 16, 2010

    It's a Go.Video DV140 which I purchased 5 years ago, but have hardly ever used. Now I've joined Netflix and hopefully can get the DVD part to work. Or I'll have to get a new one.

    I have not opened it manually - how would I do that? Give me details.

  • imschatz Jul 16, 2010

    I forgot to say that during the hours that I've loaded discs it has played 3 times - once with a 'real/new' disc and one that had been burned.

  • taran_2005
    taran_2005 Jul 16, 2010

    Thanks for your response!!

    If you hardly use any electronic item over such a long span, there ought to be few problems. These symptoms are highly suggestive of ' Lens problem ' than any other electronic or software problem ( though possibility is rare ).

    There is no point of purchasing the lens when there are so many DVD players which are available in the market at incredible lower price. However, you could give a shot to manually clean the lens. It worked few times like a charm.

    To clean
    manually unplug from wall and leave
    two minutes.Remove cover identify the lens as a small round glass lens
    in the DVD tray assembly.Clean with the glass lens with a cotton bud or
    similar, use a small amount of isopropyl alcohol or do the clean dry,
    any other cleaning product could damage the unit.Remove any foreign
    objects in the unit.Reassemble and test

    If no luck then
    you will need a new laser assembly I'm afraid.

    Now, regarding
    Caps. Yes, it could be another Problem. When you Open the
    Player, you would see Caps like :-

    If you see,
    Cylindrical Type Components, all those are Caps. There might
    be chance that any one of these could be Leaked / Bulged / Swelled.
    Make sure that there is no Cold Solder Joint and there is no other
    Broken Component on the Board.

    If you find anything Swelled /
    Leaked / Bulged, you could De Solder and Re Solder the New Caps. The
    caps could be easily available in the Market. You could buy it Online or
    you could go to Radio Shack, Fry's.Make sure to Buy a Similar one. I
    have seen , if you buy a Low Quality Cap, it could again Swelled or
    Blown.Usually Bad Caps have Ammonia Kind of Odor.

    The Cost of
    Caps would be less than $20.

    I hope that the
    above information would be useful for you to Resolve the Problem.


    me know,if needed further assistance.

    Hope i helped you.


    for using ' Fixya ' and have a nice day!!

  • taran_2005
    taran_2005 Jul 16, 2010

    Thanks for your response!!

    If it works intermittently, it is almost certain that it is a faulty lens.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • imschatz Jul 18, 2010

    Ok, Following your instructions I took the cover off and cleaned the lens as you directed.
    When I turned it back on and loaded a disc I got the same results - 'read' then 'error' and 'check disc' on the screen. I ran the lens cleaner that I got at Radio Shack and it showed the same messages.
    I loaded a CD and it played fine so I know it is spinning the disc OK.

    Since this didn't work I guess I'll purchase a new DVD/VCR. I found good reviews for the Magnavox model DV225MG9. It's about $75 at Sears.

    Any other suggestions?

    Thanks for your help.

  • taran_2005
    taran_2005 Jul 18, 2010

    Thanks for your response!!

    Most of the DVD / VCR are on the same line. Yes, DV225MG9 is worth the money. But, you could get it at a lower price on many other places.For example :-

    It is available for $39.99.

    So, before you buy it, do go for window shopping and before you buy it, do call their customer support number to verify the warranty details and replacement options. I have seen many people got faulty players via online shopping.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks for using ' Fixya ' and have a nice day!!

  • imschatz Jul 18, 2010

    Thanks for your info about the online DVD. I'll check it out.
    I'm always glad to save money.

    Your service was very helpful and I will recommend it to others.

  • taran_2005
    taran_2005 Jul 18, 2010

    Thanks for your response!!

    You are welcome and do not forget to accept the solution and close the thread.

    Wish you a wonderful day!!

    Thanks and Regards



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

When I load a dvd on the screen it shows loading but it never starts to load

try to check if the player can read multi types of dvd disc if not play only the required disk or check the region setting of the player and set it to multi region

May 21, 2011 | Daewoo DV-6T955B DVD Player/VCR

1 Answer

Screen says loading.Then says (no disc)

There are a lot of reasons why that could happen. Sometimes when a DVD player needs to be cleaned it won't read a disk.Sometimes when you try to play a NTSC disk on a PAL DVD player or visa versa it won't play. Region coding could be another issue. And sometime home burned DVDs won't play in certain players.

Mar 03, 2010 | TruTech DV288B3 DVD Player

1 Answer

DVD player locks up, won't read discs

its about time you get a new DVD Player...What type is it??? if it is a expensive one it is probably worth getting repaired but if it is a cheapy..then throw it away coz its not even worth looking at...there are the biggest pain to fix!! Best solution is to buy a new one!

Aug 11, 2009 | Televison & Video

1 Answer

JVC - XV-F80 DVD Player

Either the disc or the player likely need a good cleaning. Clean the disc with a soft cloth, clean the player with a good cleaner disc.

Feb 26, 2009 | JVC XV-F80 Multi-disc DVD Player

1 Answer

Disc error

when i press play on my dvd/cd player it says error

May 24, 2008 | Zenith DVB412 DVD Player

2 Answers

DVD player - ERR

error in any disk i put in!!!!!!!!!

Nov 14, 2007 | Toshiba SD-V280 DVD Player/VCR

1 Answer

Toshiba disc error

Check formatted disc see if it's +R,-R and see if Toshiba will play homemade disk or just disc recorded in different format.

Jun 25, 2007 | Philips DVP642 DVD Player

4 Answers

DVD not playing

here is the link to the user manual, troubleshooting and venturer support contact details; Hope this helps, please post again if not :)

Jan 30, 2007 | Venturer PVS177W Portable DVD Player

Not finding what you are looking for?
Televison & Video Logo

Related Topics:

19 people viewed this question

Ask a Question

Usually answered in minutes!

Top Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75888 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Cindy Wells

Level 3 Expert

5619 Answers

Are you a Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides