Question about Whirlpool Duet 7.0 Cu. Ft. Capacity Plus Electric Dryer

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Whirlpool Duet works sometimes-Can only select Delicates or Bulky

Whirlpool Duet dryer lets me only select delicates or bulky items. When turning the know it will not go to any other option but the rest of the lights are on and the bulb inside the dryer is on. Sometimes the dryer will just no turn on at all when I try to unplug and then replug it. The bulb in the dryer is working fine but why is it that the dryer someimes wont power or and when it does power on I can only select delicates or bulky? Is it just a fuse?

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question$$##!

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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Were you washing one bulky item, such as a rug or large blanket?
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Was an Extra Low, Low or No Spin option selected?
Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.
Were you washing one bulky item, such as a rug or large blanket?
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Are excessive suds present?
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Is the end of the drain hose more than 96" (244 cm) above the floor?
The drainpipe (standpipe) height requirements are: 96" (244 cm) maximum and 30" (76.2 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.
Is your outlet voltage low?
Check electrical source or call an electrician.

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Code to restart washer Duet


Answer Is the Delicate or Hand Washables cycle selected?
Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such asDelicate or Hand Washables cycles, the spin speeds are slower. In these cycles, more water is retained in the load at the end of the cycle to keep delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.
Was an Extra Low, Low or No Spin option selected?
Select the highest spin speed for the fabric being washed. If extra low spin or no spin was selected, the washer may not remove enough water from the load.
Were you washing one bulky item, such as a rug or large blanket?
Consider adding more items to help balance the load during spin. Select $FL-drainspin cycle and restart the washer. Your washer is designed to detect an unbalanced load and automatically lower the spin speed. Unbalanced conditions are more likely to occur with a single, bulky item.
Are excessive suds present?
Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, which will result in very wet loads.
See also: Why HE High Efficiency detergent is required.
Is the drain hose kinked or is the drain clogged?
Make sure the drain hose is not kinked. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.
Is the end of the drain hose more than 96" (244 cm) above the floor?
The drainpipe (standpipe) height requirements are: 96" (244 cm) maximum and 30" (76.2 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer. See the Installation Instructions for details; find them by entering your model number in the Manual and Literature search below.
Is your outlet voltage low?
Check electrical source or call an electrician.

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1 Answer

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