Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Trouble I bought mine 3 days ago and now my laptop won't recognize it. I plug the usb port in and nothing. Help?

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Did you try a different USB port?

If the drive has a power switch on the back, make sure it is off when you plug it into the laptop. Once it is plugged in, then power it on.

One other option is to plug it in before powering on your laptop and seeing if it recognizes it after boot-up.

It is always important to use the Safe Removal method when detaching USB drives from your computer...

Posted on Apr 29, 2008

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