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How do I get the scanner to work?

I'm trying to scan a picture to my computer but the printer wont let me

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  • niniama Apr 21, 2008

    je cherche à scanner un document de l'imprimante hp 1200 mais ça ne marche pas on me demande le logiciel de numérisation

  • Anonymous Apr 21, 2008

    I do not know where to start to scan

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You need to either use the software that came with the scanner (if you got any) or if an older scanner that only provided drivers, then, for images, use any photo editing software and look for an Import from button - select TWAIN and your scanner and/or then look for an Acquire button if available - some programs automatically start scanning once you select the scanner, others like PaintShopPro require you to then Acquire the images. Many other photo editing programs just have an Import from scanner option.

You mention a printer as well - is it an all-in-one?? I've an Epson AIO but the software that came with it, allows me to choose whether I want to import the image to the PC or print it out - you may need to check your manual if you have one or search online for info about your model.

(If you want to scan documents try scanning them through Adobe if you have it, or search online for some other text importing type software programs that are free and will work quite well.) Hope that helps? Romayne

Posted on Apr 21, 2008

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1 Answer

My scanner doesn't work...when i press scan button it says preparing for the scan and than it says scan problem!!!!


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The image car is stuck on the travel rail. Remove lid, power and connection to computer. Turn scanner over and remove 4 screws holding body together. Turn right side up and push in on lower right front of body to relase keeper clip from top. There are 4 keepers at each corner of body. After getting right front loose, do right rear and then left rear. Left front is last [should slip off]. Unfold top toward front so as to not loosen button wires. Clean steel 1/4" round rail near rear of scanner and move scanner car by turning gears at left rear of scanner. Apply small amount of vaseline to rail. You can try to operate before reassembling but be carefull. Reassemble. And away you go. Happy scanning.

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