I keep getting this when I plug my Zune in, BUT this is only recent, it did not used to happen it used to be fine in this same install of WinXp on this computer. Here is a picture of what I get: Picture
I've tried everything that sounds resonable, uninstall/reinstall nothing seems to work. I've looked around on google and everything and I can't find a single solution.
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I am having similar symptoms on mine. Just began happening yesterday. When it's plugged into the USB port on my PC, Zune software thinks it's not connected. The Zune itself just keeps booting up repeatedly, but never stays on. When I put in on a charger, it works fine as long as it's on the charger. The moment I remove it from the charger, it shuts down. I've tried resetting it, to no avail.
This stuff just recently started happening to a lot of us... My **** started acting up yesterday... First was giving me some sort of error telling me it cant access my zune please disconnect and try reconnecting........ Now I am getting the same error you guyz have been getting talking about reformating.... i am going to call tech support today EVEN though I know their lame solution will be just to reformat... I want a root cause for this stuff.. Probably was some sort of windows update ****
I turned on my Zune and the screen froze so I turned it off but it would not turn back on.
I went online and read somewhere that if the screen freezes then you should press up and back and wait for the zune insignia to come on. Well my zune was not just frozen it would not go on but I tried the up and back thing and it worked. it took about 9-13 seconds but it worked so give it a chance and if that doesn't work try charging it overnight. Hope that helps :D