Question about HP LaserJet CM1312 All-In-One Printer
Hello Luis !
This problem is isually related to a hardware failure, commonly on the formatter (MainBoard), but there are a few steps you can do to recover it:
1) Make sure the printer is connected straight to the wall
2) Try doing an NvRam or Hardreset on the printer, for the 1312nfi just follow this steps:
a. Turn off the product.
b. Press and hold the Right arrow and Cancel buttons simultaneously.
c. Turn on the printer.
d. When you see the message Permanent storage init, release the Right arrow and Cancel buttons.
e. After a few minutes the printer should go back to the "ready mode"
3) If the printer goes back to ready, i would recommend you to download the latest Firware Update for the 1312nfi, you can download it from this link, just select you operation system from the list:
Now, if the printer is not comming back to ready just turn the printer off, and with the printer off run this firmware update on your computer and finally turn the printer back on.
If after all of this you cannot get the printer to work, that means the formatter board is defective and need to be replaced
Since this is a new hp model it may be still under warranty so you call HP Tech support 1 800 334 51 44 (US)
or take the printer to an HP Authorized repair center, heres a link to find one near to your location:
Hope this can help you!
Posted on Jul 16, 2010
49 SERVICE MANUAL
79 SERVICE MANUAL
Posted on Jul 24, 2010
If your HP CM1312nfi does not boot like this and just shows the blue and white progress bar AND the fax line is plugged in, try unplugging the fax line. It can be a damaged fax board - I had this happen to mine, cheap fix with a replacement fax board from HP.
Posted on Aug 25, 2014
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Posted on Jan 02, 2017
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