Question about HP LaserJet CM1312 All-In-One Printer

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I have an HP CM1312Nfi that when I power it on it will display the progress bar and will have the warning light flashing. The progress bar will almost finish and it reboot and restart the progress bar. No errors will display just the progress bar.

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Hello Luis !

This problem is isually related to a hardware failure, commonly on the formatter (MainBoard), but there are a few steps you can do to recover it:

1) Make sure the printer is connected straight to the wall

2) Try doing an NvRam or Hardreset on the printer, for the 1312nfi just follow this steps:

a. Turn off the product.
b. Press and hold the Right arrow and Cancel buttons simultaneously.
c. Turn on the printer.
d. When you see the message Permanent storage init, release the Right arrow and Cancel buttons.
e. After a few minutes the printer should go back to the "ready mode"

3) If the printer goes back to ready, i would recommend you to download the latest Firware Update for the 1312nfi, you can download it from this link, just select you operation system from the list:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=3562006&taskId=135&prodTypeId=18972&prodSeriesId=3558902&lang=en&cc=us

Now, if the printer is not comming back to ready just turn the printer off, and with the printer off run this firmware update on your computer and finally turn the printer back on.

If after all of this you cannot get the printer to work, that means the formatter board is defective and need to be replaced
Since this is a new hp model it may be still under warranty so you call HP Tech support 1 800 334 51 44 (US)
or take the printer to an HP Authorized repair center, heres a link to find one near to your location:

http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP

Hope this can help you!

Bryan
eliteprintersolutions@gmail.com




Posted on Jul 16, 2010

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Posted on Jul 24, 2010

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If your HP CM1312nfi does not boot like this and just shows the blue and white progress bar AND the fax line is plugged in, try unplugging the fax line. It can be a damaged fax board - I had this happen to mine, cheap fix with a replacement fax board from HP.

Posted on Aug 25, 2014

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WIl not print correctly


If it is faded, it could be the transfer roller. I've had great success with simply periodically cleaning it, then getting a good printout. See my solution for this already posted: Check out this solution to the HP Color LaserJet CM1312nfi Laser Color...

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Hp cm1312nfi printer problem error ready to download


The error is due to corrupt firmware and you need to reinstall it.
HP CM1312NFI Firmware Download & Instructions
Please visit the above link and Download the firmware.
"The HP Easy Firmware Upgrade utility provides the HP MFP firmware .rfu bundle and a user friendly method to transfer the .rfu file to the MFP all contained in a self-extracting executable for the Windows operating systems"

Please visit the above link and read all the instructions/ details and upgrade the firmware.
Process:
  1. Download the flash firmware updater file from HP.com to the PC desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the flash firmware update utility file. An HP firmware update window will open.
  4. Select the appropriate MFP in the dialog window. If you assigned a different name to the HP MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the pc during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
  9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
  10. The flash firmware update process is complete.
Let me know if any further clarification/ assistance is required.

Hope it helps! Good Luck! Thanks for using Fixya!
CreativeTECH

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1 Answer

Hp clj cm1312 mfp firmware corrupt ready 2 download, What to me to do? Help, please


You will need to apply the firmware to the machine. I've attached the link to hp site for you to download the firmware file as well. Below the link is the directions on how to accomplish this, as well you can see the same directions on via the link provided

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3558903&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=t2-85206-1

Firmware Update Notes:
  1. The Firmware Update Utility uses the USB connection to the printer.
  2. The HP Color LaserJet CM1312 MFP print driver software must be installed prior to using this utility.
  3. The HP Color LaserJet CM1312 MFP printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
  4. Depending on the processor speed of your PC, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the PC screen completes, this is normal.
  5. Once the update process has started, do not use your PC for any other activity until the process is complete.
  6. Do not power cycle the product or the PC until the firmware update process is complete.
Process:
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  2. Turn the printer off and then back on to clear main printer memory.
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  4. Select the appropriate CM1312 MFP driver in the dialog window. If you assigned a different name to the HP CM1312 MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the PC during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Printing Document - Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
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  10. If it is desired to verify the update, use the control panel reports menu under setup to print a configuration report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20100616

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1 Answer

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Try doing a hard or reset or nvram:
1. Turn the printer off, disconnect the phone line
2. Hold down the right arrow and the cancel button
3. Reboot the printer while holding the buttons and hold until permanent storage is displayed. Let go of the buttons and wait for the ready message on the display.

If the lcd does not display anything contact hp or a local service provider as there is a definite power failure.

Al
Eliteprintersolutions@gmail.com

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