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I am having a problem loggong into my account I am told this e-mail is already in use. This cannot be as I am the only that uses this e-mail address. Please help,

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Is it possible that you are using the wrong password? Some people have several passwords and forget which sites they are all for. Use the "forgot my password" option, or mail them from their web site and explain the situation.

Posted on Jul 16, 2010

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It can only be done online and no one is going to send you a link from Apple. We aren't Apple either, we just supply solutions and help to problems, in your case by having answered this before and by Googling your problem.

Now then, you user name is not 'lindalehmann@wildblue' because the domain suffix is missing from the end, .com .ca .net or whatever. Log in with full email address, and it must be the one you told Apple. Then click either Forgot Password, or if you know it and want to change it, 'Reset Password'.

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If you are blocked from your account then you have to contact the e-mail provider, and prove you are the owner.
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