Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer
Posted by Anonymous on
Hello, Welcome to FixYa.
It sounds serious...but it's not likely, especially taking into account the motor is running. That indicates the motor, lid switch, timer, all those are ok.
The actual problem is likely just a broken drive coupling, a $15-$20US part, # 285753A. If it is defective/broken it will prevent the washer from agitating and spinning, just as you described.
It may even fracture in a manner which can sound pretty bad, like it is serious.
Check out this link from youtube...
There are helpful "how to" videos to guide you in accessing and replacing the coupling. This video may have slight differences from your machine, but the basic principle is the same.
If that doesn't assist you adequately, let me know.
Hope that helps and if so please take a moment and rate the solution favorable.
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Posted on Jul 16, 2010
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Posted on Jan 02, 2017
does it spin?
sounds like your coupling is broke.It takes the place of the belt if it breaks it won't spin or agitate. it will still pump though.
Part # 285753A
Posted on Nov 04, 2008
Check the coupling between the motor and transmission. It probably needs to be replaced.
Posted on Nov 14, 2009
Testimonial: "Guru hit the nail on the head. Many thanks"
It sounds like it could be the coupling that has worn or broke, to verify this put the washer in spin, let it drain the water out (if it will) then turn off the timer or open the lid, wait 10 seconds or so then start back up in spin. If the washer just whines then it is most likely the coupling. I have put together some instructions on this if you follow this link it will tell you more about it and how to replace it if you wish. Let me know if this helps.
Posted on May 06, 2010
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
Enter your model number (110.######) and you'll see a list of major sub-components with diagrams and parts.
Newer model Whirlpool / Kenmore washers use a Lid Switch as a safety device. Unless the switch senses that the lid on the washer is closed, the washer will neither agitate nor spin.
Older models only used the switch during the spin cycle.
Try to bypass the Lid Switch by removing the Console and jumping the two outermost pins on the switch.
This is a Whirlpool PDF on how these washers operate. It has a diagram on jumping the switch as well as a detailed section on how the transmission works.
It also has a troubleshooting guide.
To bypass the switch, you only have to disconnect the power to the washer, tilt the console back, unplug the switch and using an short piece of insulated wire, jump the two outermost contacts on the connector coming from the console and plug the washer back in.
Following is a description of how to gain access to the console and how to remove the cabinet if necessary.
With the jumper in place, try to re-start the washer.
If it works, the Lid Switch is a relatively inexpensive part and only requires you to access the console and remove the cabinet.
Posted on Oct 01, 2010
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