Question about Brother Office Equipment & Supplies

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Have a 2 year old brother printer HL5250DN THere are black stripes on the paper while it's printing. The printing is fine just these ugly stripes on the pages. It's worse on the legal pages than it is on the letter size pages. I'm thinking there may be some toner one something

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  • sgdocs Jul 20, 2010

    I don't really have a cleaning cycle and the cartridge is only 2 weeks old. They last about 6-8 weeks.
    The manual tells me how to clean the inside of the printer, which helped a little bit, but a cleaning cycle is not mentioned. The dark vertical line is still there especially noticable on the right side of the paper.
    Thanks for your help

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Look in the manual and operate the cleaning cycle to clean the cartridge. If this fails, the cartridge may be getting low and require changing, but striping is usually because the cleaning cycle needs to be run. Good luck

Posted on Jul 16, 2010

  • Richard Hutchinson
    Richard Hutchinson Jul 20, 2010

    I am assuming this is a laser. This line is almost certainly being caused by something in the paper path, maybe a slither of paper stuck inside. Toner is applied electrostatically to the paper before fusing and if there is some small piece of paper in the path the toner will build up on it and transfer to your printed copy. Make sure there is nothing on the light-sensitive roller on the cartridge too, by carefully lifting the flap over it. I hope this helps you get rid of the line. The printer is definitely not faulty. Good luck locating it. It only needs to be a very small piece jammed somewhere.

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