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VeriFone Vx670 can't download shows error open comm fail. Modem open failed. How can i fix this? Thank you

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They have a 3 step process in setting up the hand held device I have included a link to the page http://www.dcrs.com/pics/db/document_library/000158.pdf one major priority is to have a secure wireless connection on site, not a shared one

Mel

Posted on Jul 16, 2010

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Tamper is cause by the bad internal/system battery that need to be replaced or you a bad plastic case which triggers the internal sensor on. We need to reload the Verifone Software to clear the tamper error. If you still need help you can call (775) 358-2922 ask for Randy. Thank you. http://freshpoint.org

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"TAMPER" displays on Vx510, Vx610, or Vx670 terminal Problem/Task "TAMPER" shows on Vx510, Vx610, or Vx670 terminal Environment VeriFone Connect Any Verifone manufactured device that has the capability to contain it's own internal encryption (including Vx510, Vx610, or Vx670 terminal) Cause The message: "Tamper" will appear on the Vx510, Vx610, or Vx670 terminal if it is physically opened, damaged, or if it is jarred enough to flip and enable the internal tamper 'switch'. The reason for this is to ensure any sensitive data that passes through the terminal during a credit card transaction is not intercepted or compromised. Customer Solution/Action 1.
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Hello all, I have a pos Verifone Vx510I configured the IP, DNS and Gateway, I did a ping, and it worked.
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Verifone Vx570 given an error Modem Profile Not Set?


error modem profile not set appears when your Verifone VX 570 modem profile is not properly loaded or has been errased due to Tamper error or Bad RTC. Reloading back the modem profile will sometimes fix the error, but there is also a chance that your I/O module (form where you connect the power and telephone wire) is also bad, thats needs to be repaired or replaced. Call (775)358-2922 ask for Randy. Thanks.

Backside of the I/O module of VX 570

2_3_2012_10_48_12_pm.jpg

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** TAMPER ** VERIFONE VX670 QD0012A1 03/11/2009 verix COPYRIGHT 1997-2009


VeriFone provides a clear tamper application to its service centres. you would have to locate a service centre closest to you to have that error cleared.

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