Question about Samsung LN-T4061F 40 in. LCD HDTV

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Samsung LN-T4061F We cannot get the closed captioning to work on the TV. It works fine on the HD cable channels or HD movies, but does not work on regular TV or movies that are not HD. We can set up closed captioning through our cable box but the Samsung set up has the closed captioning option grayed out and you cannot select. I wear hearing aids so this is really going to be a problem for me. Thanks for any help you can provide

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  • jkinseattle Apr 23, 2008

    The Samsung doesn't let us select the closed caption heading - it is grayed out and not one of the choices we are allowed to make. Samsung told us we had to set up the cc through our cable box, which we did, but we don't get the cc on anything that isn't HD.

  • jkinseattle Apr 23, 2008

    Nope, tried that too. We have Comcast. Comcast's cc works, but if the station of movie is not HD, the cc does not work.

  • jkinseattle Apr 23, 2008

    The Samsung website said we had to set up the closed captioning through our cable, not through the television. The closed captioning option cannot be highlighted on the Samsung. The cc works only on HD channels or movies. The cc does not work on anything that is not HD.

  • jkinseattle Apr 30, 2008

    That does not work either. I finally got some answers from the Hearing Store inSeattle. The new TVs do not pick up closed captioning that comes across internet i.e. digital because FCC does not require internet to have closed captioning. Bascially the cc is stripped when it comes across the lines. He said it is the nature of the new TVs and hopefully will be remedied by 2010. This is not a good thing for hearing impaired people.

  • Anonymous Mar 26, 2014

    We have watched a 3D movie and when I wanted to change the 3D settings, the problem occurred. The TV is only 5 days old.

  • Anonymous Mar 26, 2014

    We watched a 3D movie and after I wanted to adjust the 3D settings, the error message occurred.

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To view the captions, all you have to do is turn on the decoder by following these simple steps:

  1. Access your TV menu screen using your remote or by pressing a button on the face of the TV.
  2. Select the closed captions heading. Several different caption options may appear.
  3. Select the "CC1" option.
  4. Exit the menu.
Closed captions should appear within approximately one minute of adjusting this setting. If they do not, review this portion of your television's operating manual or contact the manufacturer of the television set.

Public Television stations do not transmit Closed captioning

Posted on Apr 23, 2008

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  • Master
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First try disconnecting the Cable box and see if you can set it then.

Also, it may be the type of cable, the CC might not work with component

Please let me know if this works or if you need further options


Thank you for using Fixya and Good Luck

Posted on Apr 23, 2008

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  • Benjamin Patri
    Benjamin Patri Apr 23, 2008

    that is for cable, for anything not running through the cable box, you should be able to set it up right on the tv, try detaching the cable box and see if you can set the CC on the tv please

  • Benjamin Patri
    Benjamin Patri Apr 29, 2008

    Please don't forget to rate this solution as that is one of the biggest aspects of all this website works



    otherwise please let me know if you have further questions



    Thank you

  • Benjamin Patri
    Benjamin Patri Apr 30, 2008

    I'm sorry to hear that, I did not know that, Is there anything else I can do for you?

    If I were you I would definitely write some letters about the cc problem to everyone that you can.

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Hi there

It may be that the captioning is just not available with the other transmission formats. Sorry.

regards
Graeme

Posted on Apr 23, 2008

  • Graeme Ross
    Graeme Ross Apr 23, 2008

    To qualify my statement further:)



    If the caption menu item is not highlightable, this is an indication that the signal has not been encoded with the captioning information, and thus not available..

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