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Dvd drive drive not recognized, won't open just a paper weight right now. tried editing the registry, there are no filters to delete. removed drive to make sure it was ok and was plugged in properly, put it back in and still nothing. i have vista home premium, any ideas?

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Go to systems tools and check if it is connected corretly if not sounds like your drive is shot to me linda

Posted on Apr 24, 2008

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Posted on Jan 02, 2017

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A700 dvd not recognized


Are you talking about the dvd drive is not being recognized by the computer?

Click Start/My Computer and see if the dvd drive is listed as a device. If not remove the power cord, then open the case and remove the cables that go into the dvd drive. Wait about 20 seconds then plug the cables back in and power the system back on. Look and see if the drive is recognized now under My Computer. If not you will need to remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 09, 2012 | Lenovo Ideacentre A700 Series 40244CU...

1 Answer

TOSHIBA SATELLITE P305-S8825 WON'T RECOGNIZE CD DVD


Will it recognize store purchased cd's or dvd's? Most computers will have problems with cd's or dvd's that someone made on their computer and gave to you.

Check to see if your CD/DvD drive is listed in My Computer. Click Start/My Computer and see if the drive is listed along with the hard drives. if not, remove the power cord, remove the battery, turn the laptop over and remove the screw that hold the dvd drive in place. Pull the dvd drive out then put it back it. Reboot and look in My Computer to see if it is listed now as a device.

If it still is not listed as a device in My Computer you will need to remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 27, 2012 | Computers & Internet

1 Answer

Cannot get current GX270 to recognize DVD from last GX270


Can't get it to recognize a DvD (the dvd media disk that can contain music, data or a video) or are you talking about the physical DvD Drive?

If you are talking about a dvd disk, then some computers have a hard time reading dvd's that you made or got from someone else that made it. Try using a store bought dvd and see if it works. You can't use bootleg dvd's successfully on all computers.

If you are talking about the physical drive then Click Start/My Computer and see if the drive is listed as one of your devices. If not try removing the power cord, opening the computer case and remove the cables that are connected to the dvd drive, then plug them back in and see if the system recognizes it.

If the computer still does not recognize the drive you will need to remove Upper and Lower Filters.

Windows 7
To resolve this problem on a computer that is runningWindows 7, use the Hardware and Devices troubleshooter. For more informationabout how to open this troubleshooter in Windows 7, visit the followingMicrosoft Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooterclip_image001.gifBack to the topWindows Vista
  1. Click Start
clip_image002.jpg, and then click All Programs.
  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.
clip_image003.jpgIf you are prompted for an administrator password or for aconfirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Now go to the "Did this fix theproblem?" section.clip_image001.gifBack to the topWindows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
Restart the computer.

Apr 18, 2012 | Dell Computers & Internet

1 Answer

My hl-dt-st dvd ram gsa t40n does not detect


Remove the Power Cord, Remove the Battery, Turn the laptop over and remove the screw that holds the DvD drive in place. Pull the DvD drive from the slot then put it back in. Reboot and see if it is recognized. Click Start/My Computer and see if the dvd drive is listed.

If the drive is not listed you will probably have to remove Upper and Lower Filters.

Windows 7
To resolve this problem on a computer that is runningWindows 7, use the Hardware and Devices troubleshooter. For more informationabout how to open this troubleshooter in Windows 7, visit the followingMicrosoft Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooterclip_image001.gifBack to the topWindows Vista
  1. Click Start
clip_image002.jpg, and then click All Programs.
  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.
clip_image003.jpgIf you are prompted for an administrator password or for aconfirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Now go to the "Did this fix theproblem?" section.clip_image001.gifBack to the topWindows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 11, 2012 | Computers & Internet

1 Answer

Inspiron 1100 wont recognize dvd/cdrw cd burner drive


Hi,

Try to run the following hyperlink

Hyperlink to microsoft automatic assistance

Hyperlink to Cd drive autofix

If it doesnt work then try following steps:


  1. loadTOCNode(2, 'resolution'); Click Start, and then click Run. (in case of windows 7 click start, look for search program and files , type in there regedit and hit ok, jump to step 3)
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click
    UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters. (dont panic if you dont see lower filter)

    On the
    Edit menu, click Delete. (or simply right click and select delete)
  5. When you are prompted to confirm the deletion, click Yes.
  6. Exit Registry Editor.
  7. Restart the computer

Feb 22, 2011 | Hitachi Dell INSPIRON 1100 5100 5150...

1 Answer

My Acer 4810 T laptop has a problem with DVD drive, after starting the PC it is mapped and working but after removing the DVD or CD from it Notebook stops the mapping of DVD Drive and behaves as it is not...


It can be an issue with filters in the registry.
Try these steps to fix it.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters. On the Edit menu, click Delete.
  5. When you are prompted to confirm the deletion, click Yes.
  6. In the right pane, click LowerFilters. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. Donot worry if u dont have any one of the filters.
  9. Exit Registry Editor.
  10. Restart the computer.

Feb 07, 2011 | Acer Computers & Internet

1 Answer

Refurbished Dell Optiplex GX280 with DVD/CD-RW Drive will not recognize blank CDs in order to burn music. I was told by the seller that I had to purchase burn software. (I also had to purchase CinePlayer...


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn. here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad.

Good Luck,

Ryan

Jan 16, 2011 | Dell OptiPlex GX280 Desktop PC - Intel...

2 Answers

Drive not recognized driver missing or currupt


a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Oct 30, 2010 | Sony CRX880A CD-RW/DVD-ROM Combo Drive

2 Answers

Cd dvd drive does not show up


try to remove upper/lower filter from your registry then reboot. please click this link for more information.

Apr 04, 2010 | HP Pavilion dv2000t Notebook

3 Answers

My computer (dell latituded d800 with XP) is not recognizing anything in my cd drive)


Hi,

You can try the steps below and that should fix the issue.

Edit the registry:-
1. Click Start, and click Run.
2. Type regedit in the Open box, and click OK.
3. In Registry Editor, click the plus (+) sign next to each folder name to expand the following registry path:
4. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
5. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
6. In the right pane, right-click Upper Filters, and click Delete.
7. Click yes when prompted to delete the registry value.
8. In the right pane, right-click Lower Filters, and click Delete.
9. Click yes again.
10.Close the window and restart the computer


Please do not forget to rate the solution.

Regards,
Musheer.

Jan 10, 2009 | Dell DVD-rom DVD Drive

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