Question about Acer Aspire 5100 Notebook

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Dvd drive drive not recognized, won't open just a paper weight right now. tried editing the registry, there are no filters to delete. removed drive to make sure it was ok and was plugged in properly, put it back in and still nothing. i have vista home premium, any ideas?

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Go to systems tools and check if it is connected corretly if not sounds like your drive is shot to me linda

Posted on Apr 24, 2008

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1 Answer

Labtop compaq c 500 dvd player not working


What do you mean by not working? Is it listed as a device in My Computer? Or are you saying it won't play a particular CD or DvD that you are trying to play?

Computers have a hard times sometimes trying to play a cd or dvd that someone made and gave to you. Try a store bought music cd or movie dvd and see if it plays.

Click Start/My Computer and see if your dvd drive is listed as a device along with your hard drive. If not turn the laptop off, remove the power cord, remove the battery then remove the one screw (it will probably have the icon of a circular disc on it) that holds the dvd drive on the bottom of the laptop and pull the dvd drive out of the bay. After 30 seconds put it all back together and then reboot. Now see if the drive is listed as a device in My Computer. If not, you will need to Remove Upper and Lower Filters.

You can click the link below and when microsoft's site comes up scroll down and click Fix It or you can do it yourself with the instructions below the link based on your operating system. If you have windows 7 the Fix It will not work, you will have to do it yourself by the instructions under the link.


http://support.microsoft.com/kb/314060



Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Jun 06, 2012 | PC Laptops

1 Answer

Dv6704nr wont read dvd


Are you trying to play a dvd that someone made and gave to you? If so sometimes computers have a problem reading those. Try a store purchased DvD movie.

Make sure your drive is a DvD drive or reader. Click Start/My Computer and see if your drive is listed along with the hard drive. If so it should say DvD not just CD. You can also look on the drive's door where you put the dvd in to play to see if you see DvD on it. If the drive is not listed at all in My Computer that's your problem.

If your dvd drive is not listed in My Computer then remove the power cord, remove the battery, remove the one screw on the bottom of the laptop that holds the dvd drive then remove the dvd drive from the slot. After about 20 seconds, put the drive back in and reboot. Check to see if it is listed now in My Computer, if not you will need to Remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

May 14, 2012 | HP PC Laptops

1 Answer

TOSHIBA SATELLITE P305-S8825 WON'T RECOGNIZE CD DVD


Will it recognize store purchased cd's or dvd's? Most computers will have problems with cd's or dvd's that someone made on their computer and gave to you.

Check to see if your CD/DvD drive is listed in My Computer. Click Start/My Computer and see if the drive is listed along with the hard drives. if not, remove the power cord, remove the battery, turn the laptop over and remove the screw that hold the dvd drive in place. Pull the dvd drive out then put it back it. Reboot and look in My Computer to see if it is listed now as a device.

If it still is not listed as a device in My Computer you will need to remove Upper and Lower Filters.

Windows 7

To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:

http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows Vista

  1. Click Start

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg

, and then click All Programs.

  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpg

If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

  1. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Now go to the "Did this fix the problem?" section.

c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the top
Windows XP

  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 27, 2012 | PC Laptops

1 Answer

G560 its dvd disc does not work.


Are you trying to play a DvD that was store purchased or one that someone made a copy and gave to you? Computers sometimes have a hard time reading dvd's that someone else created. Try a store purchases DvD and see if it plays.

Is your dvd drive listed as a device on the computer? Click Start/My Computer and see if the DvD Drive is listed along with the hard drives. If not, that's your problem. Remove the Power Cord, Remove the Battery, Turn the laptop over and remove the one screw that holds the dvd drive. Remove the dvd drive and then put it back in. Reboot the laptop and see if the drive is now listed in My Computer as a device.

If the drive is still not listed as a device you will have to remove Upper and Lower Filters.
Windows 7
To resolve this problem on a computer that is runningWindows 7, use the Hardware and Devices troubleshooter. For more informationabout how to open this troubleshooter in Windows 7, visit the followingMicrosoft Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooterc:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the topWindows Vista
  1. Click Start
c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image002.jpg, and then click All Programs.
  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.
c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image003.jpgIf you are prompted for an administrator password or for aconfirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Now go to the "Did this fix theproblem?" section.c:%5cdocume%7e1%5cowner%5clocals%7e1%5ctemp%5cmsohtml1%5c01%5cclip_image001.gifBack to the topWindows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 26, 2012 | PC Laptops

1 Answer

My hl-dt-st dvd ram gsa t40n does not detect


Remove the Power Cord, Remove the Battery, Turn the laptop over and remove the screw that holds the DvD drive in place. Pull the DvD drive from the slot then put it back in. Reboot and see if it is recognized. Click Start/My Computer and see if the dvd drive is listed.

If the drive is not listed you will probably have to remove Upper and Lower Filters.

Windows 7
To resolve this problem on a computer that is runningWindows 7, use the Hardware and Devices troubleshooter. For more informationabout how to open this troubleshooter in Windows 7, visit the followingMicrosoft Web site:http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooterclip_image001.gifBack to the topWindows Vista
  1. Click Start
clip_image002.jpg, and then click All Programs.
  1. Click Accessories, and then click Run.
  2. Type regedit, and then click OK.
clip_image003.jpgIf you are prompted for an administrator password or for aconfirmation, type the password, or click Allow.
  1. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.
Now go to the "Did this fix theproblem?" section.clip_image001.gifBack to the topWindows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  1. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  2. On the Edit menu, click Delete.
  3. When you are prompted to confirm the deletion, click Yes.
  4. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. Exit Registry Editor.
  8. Restart the computer.

Apr 11, 2012 | PC Laptops

2 Answers

Acer aspire travelmate 2001XC dvd rom problem


The windows might be corrupted. You could try editing the windows registry. here are the steps:

In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

last option, you could try installing imgburn (It's a software tool to check if your dvdrom can still read & write). here's the download link: http://www.imgburn.com/index.php?act=download

If nothing happens, your dvd drive is bad and need to contact your computer manufacturer.

Good Luck,

Ryan

May 26, 2011 | Acer TravelMate 2001XC (LXT4506050) PC...

1 Answer

My acer,s dvd rom dont working


Hi.

You may want to delete the upper and lower filters in your registry.In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

Mar 12, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

My Acer 4810 T laptop has a problem with DVD drive, after starting the PC it is mapped and working but after removing the DVD or CD from it Notebook stops the mapping of DVD Drive and behaves as it is not...


It can be an issue with filters in the registry.
Try these steps to fix it.
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters. On the Edit menu, click Delete.
  5. When you are prompted to confirm the deletion, click Yes.
  6. In the right pane, click LowerFilters. On the Edit menu, click Delete.
  7. When you are prompted to confirm the deletion, click Yes.
  8. Donot worry if u dont have any one of the filters.
  9. Exit Registry Editor.
  10. Restart the computer.

Feb 07, 2011 | Acer PC Laptops

2 Answers

Cd dvd drive does not show up


try to remove upper/lower filter from your registry then reboot. please click this link for more information.

Apr 04, 2010 | HP Pavilion dv2000t Notebook

1 Answer

CD/DVD drive not working on laptop


Windows XP
  1. Click Start, and then click Run.
  2. In the Open box, type regedit, and then click OK.
  3. In the navigation pane, locate and then click the following registry subkey:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
  4. In the right pane, click UpperFilters.

    Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
  5. On the Edit menu, click Delete.
  6. When you are prompted to confirm the deletion, click Yes.
  7. In the right pane, click LowerFilters.

    Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
  8. On the Edit menu, click Delete.
  9. When you are prompted to confirm the deletion, click Yes.
  10. Exit Registry Editor.
  11. Restart the computer.

Jan 25, 2010 | Acer TravelMate 223X Notebook

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