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I AM SANDIP. I JUST RECEIVED A PHONE FROM +447017006001.CUTED THE LINE JUST BEFORE UNDERSTAND. I JUST WANT TO KNOW FROM WHERE I GOT THE CALL.PLEASE I NEED HELP.

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Hi...

this number is a united kingdom(UK) number

Posted on Jul 17, 2010

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6ya6ya
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Posted on Jan 02, 2017

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Can't receive a fax but can send one. My machine model number is MFC-9700


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if you are wanting to control the phone line and must answer every call yourself by uing a external phone select manual

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Panasonic KX-FL501


90 percent of the time that is a phone line issue.
But, first thing to look at is see if someone has removed the phone line and placed the line into the extension of phone jack and not the one marked "line"
You may simply need to replace the phone line between the machine and jack.
Yes you may hear a dial tone, etc etc, but you are losing one of 3 things. Either some of the phone line voltage, phone line current or what is called decibel loss.
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If you have another device plugged in on the same phone line. Try removig that item, ex, an answering maching, Credit card machine etc and see if it is interfering with receiving also.
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Some things to check on the machine itself. Make sure Junk Fax setting is OFF, Make sure ECM ( error correction mode) is ON. Make sure Secure Receive is OFF and manual receive is OFF. Those will be in your machine setups.
The Junk fax setting will stop almost all incomming faxes.
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Let me know please, Some other obsecure things that can cause this. But I think you will find one of the posted things will resolve your issue.

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