Question about Canon Office Equipment & Supplies

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I have got a Pixma MP 510 for about 2 years now, stopped printing yesterday when paper had run out, can't print of scan and copy since then. The two lamps on the right ( green/orange) light up alternately

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Welcome to FixYa
Sir,
Try Following to solve
Configure driver to correct printer port:
On the 'Ports' tab of 'Printer Properties' window, select the correct port for the printer driver. 1. From the Windows desktop, open the Printer's Property window.

  1. Click the Ports tab.
  2. Below 'Print to the following port(s)' section, select the port to which your printer is connected.
    Example: In this example, the printer is connected to 'Virtual printer port for USB001'.
  3. Click 'Apply' to accept the changes.
  4. Click General tab and then click 'Print Test Page' to confirm the changes corrected the issue.

>Disconnect and Reconnect USB cable to Ensure Secure Connection
>Restart PC
>Uninstall Driver and Reinstall[Restart Needed]
>Start windows Print spooler Service [Xp 2000 Vista]:-[How to do Click here]


Following is Guide for Your Product..

Hope you got it...Thanks for Contacting FixYa....

Posted on Jul 16, 2010

  • 2 more comments 
  • Renate Jul 17, 2010

    Thanks - I already tried the first part , that WAS ok already. Haven't tried to reinstall the driver yet - didn't have the time so far.

    But forgot to mention the error code and wanted to know what that means: service error B 200.



  • shafi
    shafi Jul 17, 2010

    B200 Print Error


    Turn off the machine, and unplug the
    power cord of the machine from the power supply.

    This seems to be Print Head temperature problem.Move the print head to the center and pull out the ink and the print
    head. Clean the print head and examine the bottom for burned areas.
    Still have Trouble you may need New Print head





    Clear the paper jam or foreign object
    that is preventing the Print Head Holder from moving.









    Note: Be careful not to touch the
    components inside the machine. The machine may not print out properly if you
    touch it
    . For more see Manual



    Still have trouble it is better to Contact Canon for B200 error (MP510)..


    Hope you got it...Thanks for Using FixYa




    • For
      toll-free technical support, please call 1 (800) 828-4040 during regular
      business hours (currently
      Monday-Friday 10:00 a.m. - 12:00 midnight. EST,
      Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).

    • Toll-free
      TDD Support Line for the Hearing Impaired is available Monday - Saturday
      (excluding holidays) at 1-866-251-3752.

    • Technical
      Support is available for Customers in Canada at 1-800-OK-CANON.




  • Renate Jul 17, 2010

    Sorry, I do not quite get this.

    How can I move the printhead when te printer is turned off? I don't know how to do that - can you explainplease?

    And for printhead cleaning I need to put the printer ON, don't I? What I read there in the manual about the cleaning won't be possible, I'm afraid because the display doesn't show ANYTHING at all.



    For the case that a new printhead is necessary - isn't a new printer cheaper than that??

  • shafi
    shafi Jul 18, 2010

    You may
    purchase a print head* for this printer through an Authorized Service Facility or
    by calling 1-800-828-4040 between 8:00 a.m. and 12:00 a.m. midnight, EST,
    Monday through Sunday. When calling, speak the phrase "order parts"
    when the speech routing system asks the reason for your call. You will
    immediately be routed to the Parts Desk for assistance. Be sure to have your
    model number (MP510) or part number (QY6-0070-000) ready for the sales person.



    * Please be
    aware that the part is not returnable.



    How to Re-seat or Remove Pint Head

    1. here 2.here 3. here

    You can also Read this- Click here ...

    Also Try above method once again.....

    Keep using..



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