Question about BenQ Joybook 5100U Notebook
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: inoperative touchpad scroll zone
I have a MX8711.
I assume you are running Vista.
After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:
1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.
2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.
3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.
I hope this helps.
Have a blessed day.
Posted on Jun 06, 2008
I would go to this link and select your device and download the driver/software for your device. Try to reinstall the driver/software.
Fn-F9 is a hot key combination that will enable/disable the touchpad.
Posted on Feb 14, 2009
SOURCE: Touchpad does not function
It sounds to me like the touchpad drivers are corrupt and need reinstalling.
Go here to Toshiba support, download and install the touchpad drivers and utility and see if that helps.>>>>>>
Good luck and please post back if you need anymore help or advice.
Posted on Aug 17, 2009
Testimonial: "Thanks a lot!! It worked. "
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