Question about HP Photosmart 635 Digital Camera

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Camera only dowloads half the pictures on memory card

Hi
I have an HP Photosmart E427. When we try and downloaded the images off the digital card to the computer it only downloads some of them. The rest of the images say 'downloading' but there is an X where the image should be - we are using microsoft scanner and camera to do this. The pics are visible while the memory card is in the camera.
This is the second memory card we have that started doing this after awhile. Any suggestions?

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I know some of my cameras have a 'on board memory' and chip. Most likly the desired pictures are there, or the memory card conection (in the camera) is not making a full connection. can you clean the contacts?

Posted on Apr 21, 2008

  • Timothy Brooks
    Timothy Brooks Apr 22, 2008

    Hi. personally I have used a dental probe (needle) to reposition the contacts with good luck, but please be careful, the contacts are quite delicate.

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Check this document:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00191836&lc=en&cc=us&dlc=&product=410648



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http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=br&lc=en&docname=c00017052

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